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Internship at Software & Design Agency at Tailored Web

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  • London
  • fulltime
  • ₤1,000 a month


Tailored Web is a forward-looking studio providing software & web development coupled with video & graphic design. We bring innovation and design to everything we do while also caring deeply about providing a truly great client experience from start to finish.

Our way of working focuses on developing a relationship based on closeness, trust, and transparency with our clients. This approach results in the development of a creative and functional product, which in turn integrates the needs and tastes of each client as tailored.

Responsibilities

With the client

  • Managing, and handling the relationship, communication, and reporting with several clients and teams at the same time.
  • Actively listening to the client and proposing new ideas/creative solutions to their needs/issues.
  • Inspire trust, stability, good energy, and professionalism while in meetings & in the methodology of working with the client.
  • Create a good relationship with the client, making sure they enjoy speaking with you. You and your energy should be inspiring to them.
  • Gathering the requirements effectively from the client to then project manage with the team.
  • Make sure you meet client deadlines and standards.
  • Retaining the client base.

With the team

  • Provide art direction and vision to the team distilled from client requirements.
  • Act as the coordinator between the client and the team of designers & developers making sure the project is exactly what the client needs while allowing the designers and developers to create and maximise their creativity.
  • Make sure the project is delivered within the timeline and to a high standard.
  • Assist in the development of new websites, software platforms, videos, and/or graphics.
  • Support and input on the customer success journey
  • Support and input on the overall marketing and sales strategy

About you

  1. Previous experience in account management or customer care.
  2. Cares deeply about others, the clients who first trusted us when we started, continue to be with us today.
  3. Can-do mentality.
  4. Creative and Energetic
  5. Organised and independent.
  6. Trustworthy, professional, open-minded, and honest.
  7. Enjoys start-up environment
  8. Enjoys healthy lifestyle
  9. Native or Bilingual English skills
  10. Experience in the Adobe Package is an important plus
  11. Experience in WordPress and/or Bubble.io is an important plus
  12. Spanish is a plus.

 

Salary is dependent on experience.

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