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Sr. Manager, Channel Partnerships (AMER) at Zapier

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  • Remote
  • fulltime

Hi there!

Zapier is looking for a Sr. Channel Manager to develop our Channel Partner strategy and build a team of channel managers to help Zapier better enable upmarket customers. We’re looking for a leader who knows how to build a program from scratch and hire a team to enable our GTM strategy.

The Channel Team at Zapier is responsible for building a network of partners that can help drive new upmarket customers who would benefit from automation as well as enabling deeper implementations to ensure our customers are set up for success. Channel Partners are critical to this effort in that they can both support our prospects and customers but also serve as a new source of pipeline and revenue.

This person will be building upon the foundation of our Experts program, our certified implementation consultant program, but we’ll also be looking for this person to build and prioritize net new initiatives to drive new upmarket customer relationships for Zapier.

This role will be crucial to establishing the foundation for Channel Partners at Zapier.

Zapier is on a mission to make automation work for everyone—and our global, all-remote team is what makes this work possible. If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

Our Commitment to Applicants

Culture and Values at Zapier

Zapier Guide to Remote Work

Zapier Code of Conduct

Diversity and Inclusivity at Zapier

About You

  • 6 yrs+ previous experience of driving channel sales ideally within the same product category and channel
  • Experience selling in PLG motions via channel partnerships
  • Experience managing partner relationships that are based in developing and delivering service offerings tied to vendor product
  • Effective communicator with excellent interpersonal skills and an ability to build strong relationships with partners and Zapier teams
  • Driven, highly motivated and results-driven
  • You share our values and work in accordance with those values.

Things You’ll Do

  • Develop and help execute channel strategy globally
  • Responsible for the day-to-day business operations - exceed quarterly and annual bookings quota, new logo objectives, goals for partner-connected sales, targets for partner deal registrations, and achievement against quarterly MBOs
  • Drive the success of our partner program through recruitment, onboarding, enablement, sales alignment, executive relationship management, and demand generation
  • Provide strategic guidance and leadership to a team of Channel Managers (that you’ll hire) while working closely with Partner Programs, Partner Marketing, Partner Enablement, Sales and Customer Success in a fast-paced, still-evolving, cross-functional team environment
  • Act as a player and coach; build, maintain, and manage relationships with key current and prospective channel partners.
  • Instill a disciplined cadence of partner pipeline reviews with the Channel Managers and prioritized partners
  • Collaborate with the sales, marketing, product, and operations team to drive channel revenue growth
  • Sell through partner organizations to end users in coordination with internal stakeholders
  • Manage direct/channel conflict by fostering excellent communication between the channel and direct teams
  • Ensures partner compliance with Channel Partner programs and agreements
  • Participate in a partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
  • Identifies partner GTM &/or services offerings; working with partner sales resources, marketing, etc. develop & launch offerings to point of incremental joint revenue achievement
  • Builds relationships with technology vendors to identify mutual greenfield opportunities with shared partners

Zapier Compensation Guiding Principles

We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:

  • Competitive: Zapier pays well among the technology sector.
  • Equitable: Consistent pay practices; competency-based pay.
  • Simple: Pay is well understood, and pay practices are built for scale.
  • Transparent: Zapiens know how pay works, including how their pay is determined.

The pay ranges for this role are:

United States: 184,100 - 276,100 USD

Canada: 184,100 - 276,100 CAD

United Kingdom: 95,600 - 143,400 GBP

Australia: 202,500-303,700 AUD

New Zealand: 167,400 - 251,000 NZD

A Candidate's compensation package is finalized once the interview process is concluded and accounts for experience, competencies (job knowledge, skills and abilities) and internal equity.

For more information on Zapier’s Total Rewards please click here.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We are looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. protected by local law. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

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