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Admin Assistant - Customer Success at Bark.com

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  • London
  • fulltime
  • -
  • We are looking for an administrative assistant to join our team (no experience necessary). You’ll be helping our business with important admin duties and we are looking for energetic and enthusiastic people to come and make a difference to our team.


    Responsibilities


    • You will be a part of a flexible team which provides support to the users of our platform 24/7

    • You will primarily be defending chargebacks and customer disputes, submitting evidence through stripe

    • Responding to customer queries through our shared mailbox

    • Provide management with regular overviews and insight into the tasks you’re working on

    • Assisting office management with co-ordination of the cleaning staff

    • Assisting office management with food orders for the business


    Benefits 


    • Private health insurance run by Aviva including dental cover

    • Personal annual L&D Budgets with £250 to spend on your development

    • Enhanced Gympass membership for all employees with access to mental health courses and fitness classes

    • Fully stocked kitchen and weekly team lunches

    • Cycle to work scheme

    • Regular wellness weeks with industry leading talks through to massages in the office

    • Being at the forefront of an industry with new and exciting problems to solve



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