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Product Marketing Manager for AI sustainability scale up at Winnow Solutions

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  • London
  • fulltime

About us

Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.

Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 30 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.

Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.

As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Winnow Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has been received tremendous enthusiasm from our clients and the industry. You can read more about it on our website and this article in Forbes.

We are passionate about living our values and place them at the centre of everything we do. We are excited about like minded talent who share these values, joining us in our mission:

Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.

Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.

People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.

Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food.

Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey.

This is an opportunity to join a rapidly growing start-up (and one of Wired’s top 100 start-ups in Europe) and help us propel our growth at what is truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it.

 

From October 2021, Winnow is adopting a hybrid working model where employees will have the flexibility to work a couple of days a week remotely should they wish to.

 

The role

As Product Marketing Manager working within our highly effective Marketing team, you will be responsible for developing effective marketing strategies and plans to communicate and excite our clients, both existing and prospective, with our range of existing and new products.

A naturally curious and energetic marketer, you will oversee the market research trends of your product set, develop the propositions and articulation of such, liaise with the technical, operational and commercial teams to position Winnow effectively in our chosen market verticals. You will own the product definition, develop messaging and market positioning for our products range, and ensure that the business development team is equipped with all the materials they need.

You will act as the voice of the customer, ensuring that future product and proposition development are in line with client needs and requirements. You are the glue that bonds our external positioning, our internal functions and will enhance the marketing/business development axis. The Product Marketing Manager reports to the Marketing Director.

 

Key responsibilities:

  • Work with the Product and Commercial teams to create compelling propositions for each of our key product areas, including hardware and software angles
  • Plan and execute new product and proposition launches effectively ensuring all members of the Commercial team have a detailed and comprehensive understanding of each product area
  • Effectively brief and communicate product and propositions to the client facing Business Development teams, including specification documents, sales presentations and technical briefs
  • Work closely with the Marketing Manager (comms and brand) to ensure PR and communications plans include product specific activity
  • Create all supporting sales and marketing collateral including client facing presentations, copywriting for print and web
  • Oversee the company rate card ensuring all customer facing communications are accurate and up to date
  • Lead on all product related internal comms ensuring product enhancements and improvements are communicated effectively across the organisation
  • Work closely with product teams to help gather customer insight and feedback from customers.
  • Create engaging content aimed at our users improving product understanding and feature adoption
  • Working with the commercial team, develop and refine the onboarding and training program leading to improved adoption and performance
  • Complete detailed competitor analysis and research covering market positioning pricing and vertical specialisms
  • Manage and control budgets as required

Requirements

Ideal education and experience

  • You are likely to be degree educated having completed studies in marketing and/or business/commercial oriented subject
  • You have a minimum of 2 years experience in product marketing role, ideally include in either a SaaS start-up and/or the hospitality industry with an emphasis on client delight
  • You have a strong working knowledge of Word / Excel / Powerpoint etc
  • A passion for working in a purpose driven organisation committed to solving some of the planet’s biggest problems is essential

Personal attributes

  • You are results driven and can demonstrate how you have delivered effective solutions in a timely manner
  • You have proven experience of knowing what it takes to provide consistently first-class customer service to external customers, remaining calm and measured even when dealing with the most demanding individuals
  • You are comfortable taking ownership and accountability for your work whilst working effectively and collaboratively as part of a larger team
  • You have a solid grasp of financial analysis to build clear a business case for your customers
  • You have proven experience in challenging and questioning the status quo. You enjoy suggesting and implementing creative and innovative solutions to improve the way things get done
  • You are transparent and act with integrity at all times
  • You understand that the team is relying on you to get things done and you will do whatever it takes to exceed their expectations.
  • Able to organise self, including effective scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines
  • Demonstrates excellent communication skills. You are a confident and articulate presenter. You communicate clearly in both written and spoken language. You listen attentively; you process and comprehend what you hear..
  • Motivated and curious, you love absorbing new information and are able to reliably recall and figure out how to rapidly apply it. You have the courage, when appropriate to learn new technology rather than sticking to what you know already

Our shared attributes

  • You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term
  • You are transparent in approach and enjoy a healthy, respectful debate. You work hard to build open and honest collaborative relationships
  • You get things done and seek to continually improve. Your customers want you on their team
  • You are passionate about the value of food and are committed to the fight against food waste
  • You are humble in approach and quick to pitch in if you see someone struggling

Benefits

  • Competitive base salary
  • Life insurance
  • Company part-funded health insurance
  • Matching pension scheme
  • Employee assistance programme
  • Early Finish Fridays- We try to finish at 3PM globally on every Fridays
  • 25 days of paid vacation time (plus the option to buy a further 5 days annual leave) in addition to national holidays
  • You will love what you do – waking up every day solving one of the biggest social problems of our generation
  • Committed team members with broad experience who share a common passion to build a world class business
  • Very cool office in central London with free happy hours and a great working environment
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