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Ecommerce Admin Assistant at Wonderbly

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  • London
  • freelance
Temporary, Full-time · London

YOUR MISSION

Wonderbly is the world’s leading personalised publishing company. We conceive, design, promote, sell, and make unique books for wonderful customers all over the world.Our mission is to make people feel extraordinarily special, and bring them closer to the people they love, through the power of personalised stories. So far we’ve shipped over 6.5 million books to over 150 countries. We’ve done this in just eight years, and we’re just getting started.

Wonderbly’s values were born from the three qualities at the heart of ‘Lost My Name’ - our original and best-selling personalised children’s book. These values are Courage, Curiosity and Kindness. And although they naturally have a child-friendly ring to them, these are deeply human values that we believe everyone should live by.

We are looking for an E-comm Admin Assistant to support our E-commerce Delivery Manager and the wider E-comm team, working cross-functionally to assist with new product launches, website merchandising, trading & pricing strategy, ad-hoc projects in order to provide an outstanding user experience.

Salary range up to £24k, 6-month fixed term contract. Hybrid work policy, in central London office i nBloomsbury for 2 days per week.

Key responsibilities are as follows:

New product launches
  • Raising content team briefs to build and launch products onsite
  • Setting up of all pricing per product in solidus 
  • Defining taxons for new product launches 
  • Solidus set up of gift wrap, add-ons for all new product launches
  • Building feedback surveys on Sleeknote
  • Creating product variants for A/B testing within our CMS platform
  • Keeping the website mapping up-to-date on Content Square
Merchandising
  • Checking of all our campaigns onsite for release and briefing assets required for each campaign (weekly task)
  • Supporting the business in setting up promotion codes and ensure all promotion codes are set up ahead of campaigns going live  
  • Day-to-day management of the merchandising rules, to ensure the website is kept up to date with seasonally relevant products, new in products, regularly updated category pages
  • Supporting with creating and updating website pop-ups on Sleeknote
Pricing
  • Completing competitor pricing analysis monthly
  • Implementing new pricing in all markets, and carryout all relevant comms and documentation
  • Completing price checks onsite to ensure consistency and accuracy post price changes
Digital features & UX
  • Assisting with the rollout of new web features Maintain trackers of feature rollout, gift wrap and addons matrix for every new product launch
  • Actioning product updates to improve conversion rate
  • Briefing relevant website updates into the Content Team trello board
A LITTLE BIT ABOUT YOU

You’ll need some or hopefully all of the following skills:

  • An interest in e-commerce

  • A keen eye for detail

  • Collaborative, passionate and hands-on team player

  • Excellent communication skills

  • Effective time management and organisational skills

  • Comfortable with using multiple technology platforms on a daily basis

ABOUT US
Oh hi! We’re delighted that you’re interested in working with Wonderbly, the UK Children’s Publisher of the Year 2021. Below you’ll find out all about us, our mission and values, and the roles we have open right now.  
 

Wonderbly is the world’s leading personalised publishing company. We conceive, design, promote, sell, and make wonderful books for wonderful customers all over the world.

Our mission is to make people feel extraordinarily special, and bring them closer to the people they love, through the power of personalised stories. So far we’ve shipped over 7 million books to over 150 countries. We’ve done this in just eight years, and we’re just getting started.

Getting personalised books to all those millions of customers requires a multidisciplinary team. Our wonderful people have experience across editorial design, research, production, software engineering, marketing, e-commerce, data analysis, print-on-demand manufacturing, shipping… the list goes on.

This means that Wonderbly is a collaborative and creative place to work, with lots of opportunities for growth and development across a broad range of skills.

We’re based in London, where we have a gorgeous, light-filled studio for working together. But like many digital-first companies, we have a hybrid operating model, with many colleagues working from home and further afoot much of the time.

Our values

Wonderbly’s values were born from the three qualities at the heart of ‘Lost My Name’ - our original and best-selling personalised children’s book. These values are Courage, Curiosity and Kindness. And although they naturally have a child-friendly ring to them, these are deeply human values that we believe everyone should live by.

Courage means taking calculated risks and trying things that no one else would. It means setting audacious goals, seeing them through, and being willing to be wrong.

Curiosity means investing in learning, never losing sight of the ‘WHY’. Curiosity allows us to ask silly questions, explore our blind spots, and dip into other disciplines for inspiration.

Kindness is at the heart of our culture: it’s no coincidence that deep friendships form here every day. Kindness means making space for one another, inclusivity as standard, and clear, direct communication. It does not mean “good vibes only”: the kindest conversations are often the hardest.

Equal opportunities employer

Our team is committed to providing equal opportunities for employment regardless of race, religion or belief, ethnic origin, disability, family structure, socio-economic status, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity or any other basis (it's the law, but it's also just the right thing to do).

If you have a disability, caring duties, or any other additional needs that require consideration, please let us know and we will do our best to accommodate them during the application process. 

To see more about our business and products, you can visit us at https://www.Wonderbly.com

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