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  • London
  • fulltime
  • ₤28,000 - ₤35,000 a year
  • -
  • We are looking for a dynamic and creative person who support the development of the different areas of the business including:

     

    • Operations
      • Take care of the delivery system between our ecommerce platform and our 3PL partner ensuring the best service for our customers
      • Day to day main contact for our 3PL partner
      • Supporting on stock management 
      • Set up and improvement of processes across the business; you’ll help identify inefficiencies and quickly implement solutions
      • Management of retailer details on CRM system
      • Documenting the logistics and operations processes and identify areas of opportunity
      • Ensure perfect quality of service and implement the right processes to avoid shortage, ensure on-time & in-full deliveries
      • Monitor performance KPIs
      • Drive costs down along the supply chain by managing stocks, minimising waste, and streamlining the supply organisation
      • Helping drive COGS down, including reduction of :
        • Storage & Distribution Costs 
        • Product Costs  
        • Waste 
      • Ad-hoc operations activities 
      • Working closely with the marketing team to resolve customer requests
      • EDI
      • Finance - Month-end supporting docs

     

    • Commercial/Sales:
      • Customer onboarding and setup
      • Documenting customer specific requirements 
      • Orders processing and follow up (end to end process)
      • Receivables

    ABOUT YOU:

     

    • Eligible to work in the UK
    • Previous experience in a similar role preferred
    • A logical and rational mindset; simplifying complex problems and offering clear and effective solutions
    • Capacity to understand the bigger business picture
    • Ability to manage complexity and be able to consider things from multiple perspectives
    • Ability to work closely with all internal departments, Sales and Marketing, Customer Services, the warehouse, IT and Finance, requiring the need to be a proactive team-player, and be able to build relationships quickly
    • Ability to build strong networks within internal and external stakeholders
    • Ability to think about better ways of working and make ideas a reality
    • Strong attention to detail skills
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