About the role

At Bark, we drive the success of small business owners by connecting them with potential customers. You will be able to help our customers grow their entrepreneurial dream.

Bark was voted the 6th fastest growing company in the UK (Sunday Tech Track 100 awards) and we show no signs of slowing down. With 100% YoY growth for the last 3 years, we’re breaking new records monthly and are consistently recruiting, looking for bright and ambitious people to join our rapidly growing business. We have the start up feel, with all the security of a hugely successful business.

After successful launches in 9 countries worldwide, Bark is expanding in Germany and we are looking for Customer Service Executives to join our team who can speak German fluently, and has at least a good level of understanding English. We are looking for energetic and enthusiastic people with a flair for sales to come and make a difference to our team.

Responsibilities

• Be a product expert, assisting new and existing professionals with any queries that they may have

• Taking inbound calls from our professionals

• Onboarding new professionals to the platform and educating them about our upscale options

• Talk with prospective professionals, discussing the benefits of Bark and how we can help them grow their business

• Assisting with the day to day team inbox (we use Zendesk)
  
  

Shifts

For Germany, our lines are open 9:00am to 6:00pm Monday to Friday.

For this role, we are looking for someone to join us in our cosy office in Berlin Prenzlauer Berg for 2 or more days per week (you may work the other days from home). However, we would be open to a good candidate working remotely anywhere in Germany.

Benefits

• Good base salary with optional uncapped commission

• A cosy office in Berlin Prenzlauer Berg with free fresh fruits, food, drinks and one free lunch per week in the office

• Learning budget to pursue your personal interest of up to € 300 per year

• Team events in London in the summer and winter

• We are continuously introducing more benefits that our UK colleagues can enjoy. We have an amazing company culture at Bark, where we invest in good people and talent is nurtured. We work hard and play hard here, with gym passes, wellness weeks, epic socials and weekly bonding over our prosecco and beer tap.