We are looking for a Senior Reconciliation Analyst who will work with our team of talented Finance Operations Analysts and build the next generation of our mobile applications.

You'll be working with one of the fastest-growing fintechs, making sure the right tools are in place to enable the team to work as a business-enabling function. You'll share your passion and experience with those around you, allowing and encouraging your less experienced teammates to step up to the challenges.

What you can expect to be doing:

• Maintain advanced knowledge of product and process
• Run daily reconciliation for multiple customer products
• Investigate issues where they arise, predict and prevent future issues before they arise through trend analysis and reporting
• Second-line support for Analysts, third-line support for CS
• Supporting business unit to exceed OKRs
• Mentor, train and assist Analysts with more complex tasks
• Act as Finops SME in place of Financial Operations Manager in product requirements to ensure continuity of reconciliation and Finops controls where required
• Carry out, review and modify process and reconciliation controls to ensure they are efficient, scalable and broad enough to identify any trends and potential issues
• Automate and simplify using Python / SQL
• Lead the timely and accurate delivery of operational tasks defined by the Operations Manager / VP of Operations
• Provide detailed summary and communication in relevant channels
• Assist analysts with escalations, identify skill gaps, issues and trends
• Deliver feedback, training and raise issues where required
• Perform manual tasks to ensure accounts are accurate
• Identifying, investigating and resolving user account balance discrepancies
• Incident response including detailed summary and communication in relevant channels
• Take a proactive role in Operational projects to ensure better outcomes

What we’re looking for:

• Experience in finance operations, ideally having taken part in setting up new reconciliation processes
• Experience within a high-growth business
• Intermediate-Advanced Excel
• Experience using SQL or Python
• You're hands-on and take satisfaction in supporting colleagues, projects or tasks however big or small
• Numerate with an analytical mind and strong problem-solving skills
• Attention to detail
• Fast learning, with the ability to multitask and prioritise workload appropriately
• Proactive with our core value “Make it Happen” in mind
• Smart, with the ability to find solutions independently

What we’re really looking for: ✍️

Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future.

Although we’re in the financial space, and under the scrutiny that comes with it, the current operations team works well together, and even sometimes with a smile. We’re sure you’ve got the right skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you.

We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us.

At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough.

PERKS 🎁

• £35,000-£40,000 per annum depending on experience
• Discretionary share option bonus every 6 months
• Workplace pension scheme (Employer: 3% / Employee: 4% / Tax Relief: 1% / Total: 8%)
• Free ChipX subscription for UK-based employees
• We are an equal opportunity employer and value diversity
• Flexible working arrangements (1 day per week in the office)
• Unlimited holiday (but policy not to count) ✈️
• Annual £1500 Personal Learning Allowance
• Chip Fitness Benefit to suit your Mental/Physical Wellbeing
• Company laptop
• Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀

Our Interview Process: 📖

1. Video screen with someone from our Talent team
2. Take home task
3. Video interview with Finance Operations Manager
4. Final interview with VP of Operations