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Customer Experience: Law, Finance or STEM Graduate at SeedLegals

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  • London
  • fulltime
  • ₤30,000 - ₤32,000 a year

Are you a recent or upcoming graduate with an interest in legal tech looking to join a diverse team and work with some of London’s most exciting startup founders? If so, look no further than SeedLegals!

We’re a Series A company backed by VCs such as Index Ventures and are powering startups across the UK, France, Ireland, Hong Kong and Singapore.

As a startup ourselves, our mission is to guide and empower other small businesses to automate the legals they need to grow and scale. To date, over 50,000 startups, SMEs and investors have used SeedLegals to close funding rounds, grant share options to employees, create R&D tax claims, obtain S/EIS tax relief, and so much more.

The Role

You’ll be on the front lines with our wonderful customers, onboarding them onto the SeedLegals platform, helping them set up the legal documents they need, and providing a wide range of legal, financial and technical guidance. This includes:

  • Assisting users via our live chat function (HubSpot) - you'll need to answer questions about anything and everything to do with using SeedLegals, from platform queries to data-driven commercial guidance.
  • Completing product reviews - when a user goes through any of our products we review everything to ensure it's all legally compliant and completed correctly.
  • Providing bespoke product-specific support through emails and video calls - our team of product owners are there to help with all the technical and legal support needed.
  • Collaborating with our wider team of developers, founders, investors and lawyers to further scale the customer experience, develop the SeedLegals platform, and improve the startup ecosystem - and ultimately ensure every startup founder has an awesome experience with SeedLegals!

Your annual starting salary would be between £30,000 - £32,000.


  • You have a genuine passion for entrepreneurship and innovation, and are excited by the opportunity to interact with startup founders every day.
  • A proactive approach, with a focus on anticipating issues, delivering the right solutions and consistently adding value to our customer experiences.
  • Phenomenal communication skills, with a strong attention to detail.
  • Outstanding organisational skills, with the ability to multitask and meet deadlines.
  • Motivated to assume responsibility and work within a fast-paced, scaling company.
  • An interest in learning more about startup industries, the investment landscape, company governance, tax relief schemes and equity management is beneficial.


  • You’ll get responsibility (and plenty of it!).
  • 24 days annual leave plus bank holidays and your birthday off!
  • Great offices with free fruit and coffee, and lunch on us once a week (when in office).
  • Hybrid working policy, with no minimum requirement, and a £250 work-from-home allowance.
  • Learning, development and networking opportunities with some of the most experienced individuals in UK startup law, investment, and entrepreneurship.
  • Discounted Classpass membership.
  • Share options after one year in the company.
  • Further benefits include: health and life insurance, enhanced maternity and paternity leave, contributory pension.
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