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Bilingual Business Analyst (Japan) at Transreport

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  • London
  • fulltime
  • -
  • Transreport

    Transreport is a company that specializes in providing accessible services for passengers in the transportation industry. Our goal is to ensure that all passengers, regardless of their individual accessibility needs, can use our product to easily book assistance services provided by transportation company staff. We are committed to creating innovative solutions that make a difference in people's lives and improving accessibility in the transportation industry.


    Job Description:
    As a Business Analyst on the Transreport team, you have the opportunity to drive the E2E of our latest product. You will be accountable for business outcomes and be able to play a key role in the team. Alongside Product Owners, you will be involved in gathering requirements, analyzing business requirements, creating user stories, and working closely with development teams to ensure that the products meet the needs of customers.


    Job Responsibilities:

    • Collaborate with business stakeholders to understand their needs and gather requirements.
    • Translate requirements in between 2 different languages
    • Work closely with development teams to ensure that the product meets the needs of the customer and is delivered on time and within budget.
    • Participate in sprint planning, sprint reviews, and other Agile ceremonies to ensure that the development process is aligned with business requirements.
    • Communicate with stakeholders at all levels of the organization to ensure that their needs are met and that they are informed of project progress.
    • Conduct research and analysis to identify opportunities for process improvement and optimization.
    • Develop and maintain a deep understanding of the product and the industry to identify trends and opportunities for innovation.
    • Work collaboratively with other members of the team to support product development and ensure that the product is delivered on time and within budget.
    • Frequent business trips to Osaka (Japan) are needed


    Qualifications and Skills required:

    • Bachelor's or Master's degree preferred
    • Recent graduates are also welcomed
    • With excellent verbal and written communication skills in English & Japanese (Native Japanese speakers are preferred)
    • Communication skills – from product specifications to tickets’ raising, to stakeholder presentations;
    • Strong analytical and problem-solving skills, with experience in data analysis, process mapping, and business process improvement.
    • Understanding of basic project management principle project planning, risk management


    A bonus:

    • Experience creating user stories, acceptance criteria, and other Agile documentation.
    • Experience in project coordination
    • Experience in Product Owner role, preferable in an Agile environment;
    • Experience working on digital products including web & mobile
    • Experience in basic wireframes and journey flow design
    • Previous experience working as a Business Analyst
    • Familiarity with Agile tools such as JIRA, Confluence, or similar tools.



    We offer a competitive compensation package that includes:

    • Company Pension Scheme matching to help you save for retirement
    • Private medical insurance for you and your kids after the probationary period
    • Tech & Cycle Scheme
    • Free Flu Jab for you and your family members
    • Company issued laptop
    • 28 Days holiday per annum, including UK Bank Holidays
    • Flexible working hours to promote work-life balance
    • Maternity, paternity, and adoption leave to support growing families
    • A collaborative and inclusive work environment that values diversity and teamwork
    • Fully remote work arrangement to provide flexibility and promote work-life balance
    • Discretionary Bonus (Dependent upon organisational and individual performance)


    We are committed to fostering a culture of diversity and inclusion. Our team is truly global, with members from diverse countries and backgrounds around the world. We believe in hiring great members, no matter where they are located, and are committed to building a diverse and inclusive team. Our differences make us stronger, and we strive to create a workplace where everyone feels valued and supported.



    Guaranteed Interview Scheme
    We are a disability confident employer and welcome applications from disabled candidates. We recognise that some candidates may require reasonable adjustments during the interview process and are committed to making these adjustments where needed.

    Our goal is to create an inclusive and accessible workplace for all, and we value your unique perspective. We offer disabled applicants the option of requesting that their application is considered under the terms of our Guaranteed Interview Scheme (GIS). To be invited to interview or assessment under this scheme, you must show

    • in your supporting statements that you meet the minimum criteria for the role.
    • Simply complete the declaration below and send it with your application.

    If you do not wish to apply under the GIS, but do require us to make reasonable adjustments at interview, then please let us know what those adjustments will be.

    A request under the Guaranteed Interview Scheme does not guarantee you a job. At interview, the best candidate will be offered the post.

    If you have any questions about the application process, please let us know.

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