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Growth Manager - FinTech at Dext

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  • London
  • fulltime
  • -
  • Who we are, what we do & why we do it:

    We are Dext - the world's leading provider of accounting & bookkeeping automation software. Our products improve the efficiency and financial data workflow processes of accountants, bookkeepers, and businesses globally.

    We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process for all, to make accounting more effortless.

    We are now seeking a Growth Manager reporting to our VP of Growth. It is a fabulous opportunity to make your mark and join our team in the UK as one of the world's leading FinTech solution providers.

    The role - what you’ll do as a Growth Manager:

    This is an exciting opportunity to grow our “self-serve” Direct to Customer business, by driving cross-functional collaboration between marketing, product, and customer success. In this key role, you will:

    • Develop the strategy to acquire, convert, and retain customers in a self-serve way - working closely with the head of growth and Business Intelligence
    • Develop an integrated roadmap for growth including marketing, pricing and product initiatives;
    • Scope and execute cross-functional initiatives and experiments working with Marketing, Product;
    • Act as a liaison between departments, align objectives, initiatives and share insights;
    • Monitor and analyse key performance metrics, customer behaviour and market trends to identify areas for improvement and drive data-driven decision-making;
    • Work with Finance and BI to develop revenue forecasts and track progress against targets, providing regular updates and insights to the leadership team;
    • Propose and execute short and long-term actions based on monthly numbers.

    About you - what we are looking for:
    Below are our ideal requirements, but we hire on potential, not just on experience, and we know that some people are less likely to apply for a role if they don’t meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. You can read more about our Diversity & Inclusion commitments here.


    • Attention to detail;
    • Process management and orchestration
    • Decision-making abilities;
    • Data-driven and analytical;
    • Verbal and written communication;
    • Problem-solving and critical thinking skills;
    • Ability to foster key relationships.


    • Experience in a Growth role, Customer Success or Business development; or prior consulting experience
    • Experience in a high-growth tech or SaaS company is a plus;
    • Experience in the FinTech and financial services space is a plus.


    • Commercial mindset and strong business judgement;
    • Growth mindset;
    • Ability to hit the ground running and operate independently;
    • Strong interpersonal skills, can build productive relationships with different stakeholders.

    What you will be part of - our values, culture and behaviours:

    We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:

    Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.

    Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do.

    Be Together - We are one team. There is no such thing as individual success without team success.

    Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us, and inform the way in which we communicate, collaborate and support each other. They are:

    Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous!

    What we will give you - the perks:

    • Competitive salary;
    • Flexible working;
    • 25 days off plus bank holidays volunteering days, summer hours and a day off the week of your birthday;
    • Employer-paid private medical insurance and health cash plan (Medicash - reloadable shopping cards, cinema ticket discounts, online discounts and more!);
    • Cycle to work scheme;
    • Access to the Learnably platform where you can spend your annual L&D allowance -;
    • Payroll giving;
    • Income protection;
    • Mental health support through Help@Hand.

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