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Head of Production, Europe at The Social Element

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  • Hitchin
  • fulltime
About Us:

We are a global independent full service Social Media agency who is transforming the way in which brands approach social. Our 260+ team look after some of the world’s largest brands (Visa, Dr Pepper, Nissan) and are always seeking ways to make social better. We pride ourselves on our ability to enable brands to emotionally connect with their audience and be culturally relevant. We believe that social is central to building successful brands and achieving strong marketing results which is why we are building teams that blend brand, creative, innovation, data and social expertise.

To complete our team we are seeking a new Head of Production to help take things to the next level and be part of the exciting journey ahead.

Is this you?

You are somebody who thrives on making things happen and achieving the impossible.

You really care about what you are producing and will not scrimp on quality. You have a black book filled with amazing and talented producers, production houses, filmmakers, creatives, content creators, designers, artists, innovators and if you dont know them you know people that do!

You understand how agencies run and are the glue and lynchpin that holds everyone together on a project that requires production. You are able to create a roadmap and make the journey happen from the idea being sold to delivery. Nothing phases you.

You are the master of budgets and ballparking, and pride yourself on delivering projects within budget and on time. You are able to scale up and down a £2K production pot excites you as much as a £200K one.

You understand social and will have proven experience of delivering social first projects across multiple platforms in multiple formats. Innovation excites you and you are keen to learn about how we can integrate this into the content and activations we create.

Sound like you? We’d love to talk to you about this position!

What You'll Do

You will help us develop our production capabilities and build our inhouse team and production pipeline. You'll be working alongside our Creative & innovation director but you will be seen as the production lead and have overall responsibility for the department.

  • You will enable us to produce and make our creative and content ideas a reality
  • Build a black book of producers, content creators, production agencies, film-makers, AR specialists, artists and anyone fabulous who will help bring our ideas to life
  • You will ensure that all projects that involve production are scoped and planned to perfection
  • You will work closely with our Director of Creative and Innovation and the content creator team to find the best and most cost efficient ways to deliver the ideas that are coming out of this department
  • Working closely with Project Management and Client Services team to support with holding the clients hands and leading them through the process from ideation to delivery
  • Own the production process, roadmap, detailed timings plans and scoping
  • Be expert in problem solving/troubleshooting and finding ways to make things happen
  • Be able to produce projects as well as source and manage producers to enable us to have multiple projects on the go
  • Lead and run creative production WIP’s, recce’s, pre/post production meetings, manage usage rights, talent contracts and permissions to shoot
  • Source and manage production agencies and working with our clients procurement team if required
  • Attend and be the agency lead at shoots
  • Be able to produce multiple assets in multiple formats and building the team around you to make this happen (from AV, digital assets to AR)
  • Create a content library to store assets and manage usage rights
  • Own production project reconciliations and wash up sessions
  • Deliver behind the scenes materials and support marketing with creating sizzle reels and assets


  • Be an experienced producer/production lead (qualifications an advantage)
  • Have a wide breadth of experience working on projects of different sizes, and formats
  • A proven track record of delivering projects on time and within budget and the ability to work with both large and small budgets.
  • A good understanding and passion for social with a thorough understanding & knowledge of established platforms (Facebook, Instagram, Twitter/X, TikTok YouTube, Pinterest, Snapchat) and passion/enthusiasm for emerging and niche ones (Discord, Telegram, Reddit, Twitch)
  • Experience of being client facing and supporting client service teams
  • Strong relationship building skills at ‘Head of’ and ‘Director’ level roles


Please note these benefits are for UK based employees on

Remote/Flexible working (with occasional travel)

️ 36 days of holiday (including the bank holidays)

Birthday off

✨ Annual Occasion Day off for an important event (eg moving house, getting married)

❤️ 1 Volunteer day off

Flexible Fridays (Working half day)

Eye care: Contributions towards eye tests and glasses

Enhanced sick pay: 4 weeks full pay, 4 weeks half pay

Enhanced family friendly policies

Employee Assistance Programme Scheme

️ Access to our discounts website

The Hiring Process

​The hiring process for this position will be made up of the following stages:

Initial Call with one of Talent Team (Virtual)

✨ First Interview with Creative & Innovation Director and Client Services Director


‍‍ Final Interview with Creative & Innovation Director and another key leadership figure (Face to Face)

The Social Element Behaviours For Success

Be focused and decisive

Be brave and inspirational

Be rigorous in our approach ️

Be considered and inclusive

Be loud and proud

Our Diversity, Equality & Inclusion Commitment

We are proud to be an Equal Opportunity employer. Our recruitment process is fair, transparent and based on merit, skill and experience related to the role. We welcome applications from diverse and under-represented groups regardless of their background.

We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply.

We are also able to make reasonable adjustments throughout the full recruitment process so we invite you to identify any additional support that you may require to ensure you are supported throughout the full process.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so even if you feel you don’t fulfil all the requirements, we encourage you to still apply — we’d love to hear from you!

How To Apply ️

If all this sounds like you, simply upload your CV/resume and a cover letter (or a link to your cover letter video if you prefer). *Make sure to include the following details in your cover letter/video, or we won’t be able to process your application:

  • Details of your personal/professional experience in social media
  • Why you are interested in being part of our team at The Social Element

***If you would prefer to submit your application in a different format, please feel free to get in touch with us at​ and we will be happy to assist you in any way we can. Please note we are unable to accept applications via this email address, only requests for applications in a different format.

We are excited to receive your application! ❤️

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