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  • Richmond
  • fulltime
  • £45,000 - £60,000 a month
  • -
  • Are you a passionate and experienced IT professional ready to lead a team and make a real impact?
    We are seeking a highly motivated and skilled IT Support Field Manager to join our dynamic team in Richmond, London. This role offers the opportunity to work with a diverse portfolio of clients, manage a dedicated team, and contribute to the ongoing success of our company.

    Responsibilities:

    • Lead and manage a team of IT support technicians, providing guidance, training, and support.
    • Provide on-site technical support to clients in and around the Richmond London area, ensuring timely and efficient resolution of issues.
    • Configure and implement Cyber Essentials and GDPR security standards across client environments.
    • Manage and maintain network infrastructure, including routers, switches, access points, DHCP, DNS, TCP/IP, firewalls, and VLANs.
    • Implement and administer Windows Server 2016, 2019, and 2022 environments, including group policies and security policies.
    • Implement and administer Azure cloud services for client solutions.
    • Troubleshoot and resolve issues related to Windows 10, Windows 11, and Mac operating systems.
    • Manage client builds and imaging processes.
    • Collaborate with service providers to ensure seamless integration and support.
    • Maintain adherence to industry best practices and company policies.
    • Provide exceptional customer service and support to clients at all levels.
    • Identify and communicate potential issues or improvements to the team and management.
    • Assist in project management, resource allocation, and ensuring project deadlines are met.

    Benefits:

    • £45,000 - £60,000 per year depending on experience.
    • 40 days paid holiday annually.
    • Partnership scheme (share in business profit).
    • Business card for business travel.

    If you are a highly motivated and experienced IT Support Field Manager with a passion for delivering exceptional client service, we encourage you to apply!

    You need to be logged in to apply. Login or create an account.
      


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