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IT Field Operations Manager at DevFinders

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  • Richmond
  • fulltime
  • £45,000 - £60,000 a year
  • -
  • Are you an experienced IT Field Operations Manager with a passion for delivering exceptional client service? Do you have excellent communication skills and a high level of confidence in your technical knowledge? If you are a proactive and experienced IT support professional ready to take on a senior role with a focus on client engagement and technical excellence, we want to hear from you!

    What’s in it for you -

    • Salary: £45,000 - £60,000 per year depending on experience
    • 40 days paid holiday annually
    • Partnership scheme where you will receive a share in the profit of the business
    • Business card for business travel

    What We’re Looking For:

    • Excellent Communication Skills: Ability to clearly and effectively communicate technical information to clients.
    • Technical Confidence: Strong background in IT support with a proven track record of solving challenging technical issues.
    • Enthusiastic Personality: A positive and energetic approach to work and client interactions.
    • Client-Facing Experience: Comfortable and adept at engaging with senior or difficult personalities, ensuring client satisfaction and fostering long-term relationships.
    • Project Management: Skilled in managing on-site projects, coordinating resources, and ensuring seamless execution.

    Duties will include but are not limited to -

    • Provide hands-on technical support and maintenance for our clients’ IT systems.
    • Engage directly with senior and high-profile clients, addressing complex issues with professionalism and ease.
    • Deliver on-site project management, ensuring projects are completed on time and to the highest standard.
    • Identify opportunities to upsell technical solutions that meet clients’ evolving needs.
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