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  • London
  • fulltime
Your mission

Permanent, hybrid working 2 days in office a week, up to £80k depending on experience.

Overview


It’s a very exciting time at Wonderbly. We just went through a big brand refresh; we have a new logo, new web design, improved UX and deeper personalisation features. But that’s just the start.


Over the past decade, our books have brought special moments to millions – celebrating birthdays, building bonds at bedtimes and inspiring kids to be enchanted by their own limitless potential. And we’ll keep doing that. But we’re also branching out – with deeply personalised books for parents, partners, grandparents, best friends…all the special people in your life. We’re bringing the power of true personalisation to all the occasions that bring us closer together.


We won Children’s Publisher of the Year in 2021 and we have even bigger ambitions.


We’re now looking for a Head of Content to join our Design Studio at Wonderbly.

The successful candidate will take the lead in bringing our Wonderbly voice to the surface in everything we do and carve out impactful experiences for our wide audience.


The Design Studio is made up of three pillars; brand design, product design and content design.

You’ll work closely with the Brand Design Lead and the Product Design Lead in building 360 experiences, reporting into the Creative Director. You’ll manage a permanent Mid-weight Copywriter and a few trusted freelance copywriters and consultants.


Our values of kindness, curiosity and courage are embedded in everything we do so it’s very important to us that this candidate embodies these qualities.


The role


  • Own, define and champion the Wonderbly voice by contributing to and maintaining brand and product playbooks with writing guidelines and best practices

  • Write, edit, and improve our copy across all channels

  • Create impactful experiences that resonate with our audience and contribute to business goals

  • Work directly with product design, brand design, product management, marketing and publishing teams to solve problems with a focus on an optimal user experience

  • Deliver on projects autonomously, from researching and concepting before the brief to final implementation, while communicating progress and status

  • Edit and contribute to designs and content in Figma

  • Help to instil a content-driven culture by leading on workshops with the core team and outside teams

  • Establish new processes, systems, frameworks, guidelines, templates, and resources to establish and run a content strategy team, such as a cohesive writing style guide, a unified voice for all platforms and a well-integrated content management practice


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A little bit about you


  • Native-level English fluency

  • Bachelor's degree in English, Journalism, Communications, UX or equivalent experience

  • 10+ years’ experience writing and designing content across all web and marketing channels

  • 5+ years' experience directly managing, mentoring and developing full-time employees

  • Great experience working with freelance resource and external creative agencies

  • Strong interpersonal and communication skills

  • Excellent attention to detail

  • Experience building TOV guides, style guides, brand strategy and language systems

  • Vast knowledge and understanding of UX principles

  • Ability to take on each part of the content design process, from ideation and researching, to testing, shipping, and iterating

  • Adept at simplifying and communicating complex ideas to different audience segments

  • Experience collaborating with and influencing a vast variety of cross-functional peers and stakeholders (e.g., marketing teams, product managers, data scientists, product designers, brand designers and engineers).

  • Good working knowledge of Figma

  • Self-starter who can co-lead projects and initiatives in a fast-paced environment, while adapting when strategy and requirements evolve and change

About us

Oh hi! We’re delighted that you’re interested in working with Wonderbly, the UK Children’s Publisher of the Year 2021. Below you’ll find out all about us, our mission and values, and the roles we have open right now.

Wonderbly is the world’s leading personalised publishing company. We conceive, design, promote, sell, and make wonderful books for wonderful customers all over the world.

Our mission is to make people feel extraordinarily special, and bring them closer to the people they love, through the power of personalised stories. So far we’ve shipped over 8 million books to over 150 countries. We’ve done this in just eight years, and we’re just getting started.

Getting personalised books to all those millions of customers requires a multidisciplinary team. Our wonderful people have experience across editorial design, research, production, software engineering, marketing, e-commerce, data analysis, print-on-demand manufacturing, shipping… the list goes on.

This means that Wonderbly is a collaborative and creative place to work, with lots of opportunities for growth and development across a broad range of skills.

We’re based in London, where we have a gorgeous, light-filled studio for working together. But like many digital-first companies, we have a hybrid operating model, with many colleagues working from home and further afoot much of the time.

Our values

Wonderbly’s values were born from the three qualities at the heart of ‘Lost My Name’ - our original and best-selling personalised children’s book. These values are Courage, Curiosity and Kindness. And although they naturally have a child-friendly ring to them, these are deeply human values that we believe everyone should live by.

Courage means taking calculated risks and trying things that no one else would. It means setting audacious goals, seeing them through, and being willing to be wrong.

Curiosity means investing in learning, never losing sight of the ‘WHY’. Curiosity allows us to ask silly questions, explore our blind spots, and dip into other disciplines for inspiration.

Kindness is at the heart of our culture: it’s no coincidence that deep friendships form here every day. Kindness means making space for one another, inclusivity as standard, and clear, direct communication. It does not mean “good vibes only”: the kindest conversations are often the hardest.

Equal opportunities employer

Our team is committed to providing equal opportunities for employment regardless of race, religion or belief, ethnic origin, disability, family structure, socio-economic status, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity or any other basis (it's the law, but it's also just the right thing to do).

If you have a disability, caring duties, or any other additional needs that require consideration, please let us know and we will do our best to accommodate them during the application process.

To see more about our business and products, you can visit us at Wonderbly.com

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