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Lead CRM (m/f)
at Goodgame Studios

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  • fulltime
Goodgame Studios is Europe's fastest growing gaming company and one of Germany's most successful technology businesses. With more than 1,200 employees at our headquarters in Hamburg, we develop innovative online games which are played by more than 250 million players in 25 languages across 200 countries. Our talented, motivated team of experts and newcomers forms the basis of our success. Become a part of the success story and apply now!

As *Lead CRM (m/f)*, you will be responsible for the success of our performance-based lifecycle marketing campaigns for email and mobile. You will contribute innovative ideas and utilize your outstanding knowledge of CRM. You will plan the strategic development and expansion of the department and develop new communication strategies for sales approaches tailored to each customer.

*Your job:*

* Manage and develop your team in both technical and personnel matters
* Develop and expand our CRM systems in a strategic manner
* Develop new CRM strategies to achieve sustainable growth in our regular customer base
* Orchestrate collaboration with all relevant areas (content, graphics, IT, business intelligence) and work closely with the marketing department
* Report directly to the head of customer operations

*Your profile:*

* A successfully completed degree in business studies, communication/marketing, business information systems, or a similar area
* Experience in managing and developing a team
*Several years of practical experience in CRM (email marketing, loyalty program, upselling, etc.)
* Experience with both quantitative and qualitative analysis methods
* Very good written and spoken English

*We offer:*

* An exciting job where you can assume responsibility and develop professionally
* A dynamic team with friendly, highly-qualified colleagues from all over the world
* Strong, sustainable growth and fresh challenges every day
* Flat hierarchies and short decision paths
* A culture of mutual respect and an outstanding working environment
* Further training with workshops, language courses and technical reference works, a healthy work-life balance, regular team events, sporting and leisure activities, and much more!

Hamburg is one of the most beautiful cities in the world and provides a fantastic range of leisure activities as well as a great nightlife. Its maritime atmosphere and Hanseatic cosmopolitan flair enable an especially high quality of life. We will make relocating simple, help you find a flat, and make it easy for you to get to know your new home town.


We look forward to receiving your application (cover letter, CV, and references) as well as your salary requirements and earliest possible starting date.

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