Resource/Traffic Coordinator

at The App Business in London

Working at the heart of The App Business you will play a critical role in planning the assignment of teams to the business-transforming projects we undertake for some of the world’s biggest organisations.

Reporting to the Head of Product Management and Operations, you’ll be responsible for maintaining and communicating an accurate picture of the deployment of our people and liaising with the Business Development team and project teams, HR and senior management to keep abreast of new projects and plan their resourcing. You’ll also help project teams to track resource utilisation against budgets to ensure work is profitable or problems are identified early.

If you have passion, skill, and want to help ensure we can continue to build great software and continue to break boundaries with new ideas and concepts, then apply now and tell us how you will make a difference here at The App Business.


Resource management

Plan, manage and communicate up-to-date resourcing information by
Maintaining an accurate picture of resource allocation and forthcoming needs
Acting as the primary point of contact for resource requests and enquiries including reports of over or under-allocation or resource conflicts
Liaising with Product Owners and Scrum Masters to ensure any changes to resource requirements for existing projects are known and planned for
Liaising with Business development team to maintain awareness of and plan resources for forthcoming new projects
Maintaining awareness of existing and new project contracts and their associated resource requirements
Facilitating regular resource meeting with key stakeholders
Continuously improve resource management processes
Manage holiday requests and associated administration)
Manage sickness and absence reporting (contractors only)
Reporting and finance

Co-ordinate weekly resource reconciliations
Produce end-of-project reconciliations
Maintain up-to-date invoice tracker
Ensure timely issue of invoices
Approve time sheets
Approve contractor invoices

2 – 3 years experience working in a busy office environment, ideally in technology, a creative agency or a related field.

Excellent interpersonal communication skills between a wide range of technical and non-technical internal and client stakeholders.
Strong organisational skills, with experience of prioritising effectively and juggling a diverse ‘to do’ list
The ability to evaluate and improve processes and systems, looking for ways to make TAB run more smoothly and efficiently
Boundless initiative and enthusiasm
Excellent literacy and numeracy skills including natural analytical capabilities
A personal drive to learn and improve
Excellent IT skills, with experience of using Google Docs, Apple iWorks software as well as Microsoft Office – you will be a dab hand with a spreadsheet.
Strong communication skills at all levels and in all mediums, from emails to formal documents and both written and oral presentations.

Persuasive and empathetic, with the ability to build relationships with people across the company and balance business requirements with people’s career ambitions
An innovative problem-solver, with the ability to find creative solutions to challenges
A pragmatic perfectionist, with an unhealthy attention to detail balanced against the ability to manage time, initiatives, and targets with minimal guidance.
Able to balance complex and demanding priorities, deadlines and tasks within a fast-paced company, supporting very busy project teams

Our interview process consists of two to three rounds, starting with an initial telephone interview. If successful, we will invite you to meet with us face to face, where you will demonstrate your thinking ability as well as your skills and experiences. So if The App Business sounds like the sort of unique challenge that matches your ambitions, please get in touch via our website.


The App Business (TAB) is an award-winning, full service, specialist mobile software company that grew out of three inspirational years working with Steve Jobs. Helping to launch the iPhone, App Store and hundreds of apps convinced us that software is eating the world and that people are now turning to ‘apps’ to navigate their daily lives. With this in mind, we built The App Business from the ground up to help businesses meet the challenges and opportunities in our emerging ‘programmable world.’

We work with brands to help them create business-transforming software experiences, across smartphones, tablets, desktop, social media, even TVs – wherever the audience is. Our approach is ‘audience-led, technology-informed’, meaning we blend in-house app strategists and interaction designers with specialist software engineers to craft ideas and technology that actually works.


We’re a unique company that is changing the way brands develop ideas and engage audiences. Working with us, you’ll be exposed to a highly successful and entrepreneurial digital technology business.
We want people to develop at The App Business more fully than at any other point in their career. We take on big, testing challenges, provide all the support that people need to conquer them and give everybody an opportunity to shape the future of our ambitious company.
Our working culture is modelled on our experience with Apple. Ultimately open, friendly and relaxed, we’re committed to ensuring it’s easy for everybody to communicate, to share ideas and find solutions. This positive culture is created by our shared ambitions, passion and commitment to hard work.


up to 5% pension matched contribution, life insurance, travel insurance
BUPA Private Health Insurance, dental cover and Healthcare cash plan
Enhanced holiday: allowance of 22 days and an incremental day for every full year worked (up to 30 days).
TAB HQ closed between Christmas and NYE (that won’t count as holiday allowance).
TAB Tune-up (Training and development)
£600 gym and wellness grant
£250 tech grant (App device, iOs or Android)
£250 annual subscriptions (newspaper or magazine subscription, but also Spotify, Netflix, Amazon Prime or Tinder)
Cycle to work scheme
Interest free Season ticket loan
Child care voucher scheme
Enhanced sickness absence policy
Tea time on Thursdays
Free daily breakfast/fruit/refreshments/Red Bull.
Free drinks on Friday.
Team lunch every last Friday.
TAB party season

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Published at 06 May 2015
Expires on 31 May 2015

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