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Operations Associate - Fintech Startup
at Octopus Labs

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  • London
  • fulltime
*Octopus Labs* is the innovation team within the Octopus Group tasked with building disruptive, exciting and new Fintech businesses across lending, investing, saving and more through harnessing the power of technology. Having formed 18 months agowe are at an exciting stage of our development with our first business, a peer to peer lending platform called Octopus Choice having launched and now at £50m of clients money managed and our next business, Octopus Cash which recently launched


The role gives a recent graduate a chance to work in an exciting start-up environment whilst retaining the benefits of being a part of a large, well-capitalised business. A dynamic environment and energetic team that characterises the start-up world coupled with the perks of a corporate graduate job.

*What you’ll be doing*:

As an Operations Associate in the Fintech sector you will be responsible for supporting all aspects of day-to-day Operations for our peer to peer marketplace platform as we attempt to double and triple in size. The operational processes cover everything from the moment a particpant on either side of the marketplace enters the platform, through to the end transaction and the post transaction support. This role will give you exposure to dealing with borrowers as well as retail investors, you will learn about the key regulatory requirements that impact both us and our customers along with more numerical tasks such as reconciliations. Its an unusually broad role. You will love learning, and love fixing things

This is an opportunity to join us at the start, help us shape and grow a business and be a part of something that we are incredibly excited about


*What we’re looking for*:

*The ability to maintain attention to detail whilst dealing with complex tasks is essential
*Ability to be patient and empathise whilst dealing with customers
*Ability to constantly think about not just how to complete a task but how to make it easier, faster and ultimately automated
*Must be a good problem solver who loves a challenge and approaches new problems with enthusiasm
*An interest in fintech will help but not crucial
*Must be a quick learner with the ability to work using your own initiative and keep calm under pressure
*Minimum 2:2 in any discipline
*Previous office experience desirable

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