Fulfilment Team Supervisor

at Thread in London

(₤12 per hour)

At Thread, we’re helping people to feel happier and more self-confident by making it easy to dress well. We do this using a combination of human stylists and powerful machine-learning algorithms to recommend each guy the perfect things just for them—in their size, budget, and style—which they can then buy in one place.

We’re looking for a fulfilment team supervisor with availability to start the week commencing 15th May, but will consider later start dates. We're looking for someone who can work Monday-Friday, 3pm-11pm.

Our Supervisors oversee a small team of Shipping associates who perform a practical role in the fulfilment centre based in E9 - despatching our orders and processing our returns. But they’re more than simply ‘warehouse guys’; they’re expected to create an amazing physical product experience for our customers.

You will be responsible for;
--Resolving and reporting any issues that arise
--Training new staff
--Liaising with our customer support team
--Daily progress reports

What we’re looking for:

--Reliability: We will depend on you to show up on time for each shift.
--Attention to detail: Our Shipping Associates are responsible for making sure everything we send out meets our strict quality standards.
--A ‘doer’ mentality: When things don’t go to plan you’ll need to use your initiative and get things done.
--Approachable: Our Shipping Associates will depend on you to resolve day-to-day issues so you need to be friendly and easy to talk to.

Managerial experience is a bonus, but not strictly required. This would suit someone who is eager to get involved with a start-up company and/or start their career in operations.

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Published at 06 Jan 2017
Expires on 29 May 2017