at Konsileo Ltd in London
Are you an entrepreneurial product/UX person keen to own a complete customer journey and be involved in all aspects of a growing startup?
Konsileo is a startup based in the City (right next to Bank station). Our aim is to disrupt the £2bn (UK) and £34bn (worldwide) commercial insurance broking market by transforming the working life and technology experience of the staff who work in it.
This market is seriously underserved by technology and you will be at the forefront of defining a new way of working for the industry. The existing solutions that people use are heavily compromised by legacy architecture issues, poor vendor alignment with users’ interests and weak change capability in the industry itself.
Our approach will be to take the design led approach of the best digitally enabled work platforms (Elance, Uber, Upwork, Airbnb) and apply it to insurance broking, then to combine this with significant innovation in the resourcing and organisation model of the insurance broking firm itself.
Our focus will be the individual users who work in the industry, not the firms they work for. Our business model will remove the constraint of the existing insurance broking firms’ poor change capability by recruiting users directly. The result will be a new form of insurance broking firm able to be uncompromising on user and end customer experience.
This means that we will not be dependent on B2B software selling and makes it a true disruption gig, not some lame enterprise-selling join the herd SaaS thing.
The venture is maturing fast, having closed its first round of funding, developed the first iteration of the core platform and received regulatory approval. It is led by a former senior executive in the world’s largest insurer and a CTO tech veteran of numerous leading edge digital businesses and projects. We have 6 people in the UK and a further 5 person dev team in Serbia.
You will be responsible for the design and development of our product across all stages of the insurance broking process and working closely with the two founders on feature development and usability. This really is an opportunity for you to experience ownership end to end.
There is some complexity in the existing processes for insurance broking and you would need to be able to understand and articulate that complexity without being bogged down by it. Our product roadmap envisages a step change to the user experience of insurance brokers and their clients; piecing this together into an overall solution that is radically simplified but with uplifting new experiences will be a real challenge of right and left brain thinking. You would need to be wiling to roll your sleeves up and do proper analysis as well as design the future – it will have to actually work!
We are in a partnership with an established broking firm and so have real users to work with and design our solution around. We have agreed, however, that the work we do with them will be to our, uncompromising, roadmap and we will not deviate from building the best solution that we can imagine.
This is a full-time position with the expectation that you would lead the design and execution of our product whilst also adapting to business challenges and becoming part of the core Konsileo team for the long run.