Head of Design

at Trussle in London

Who are we?

As the UK’s first online mortgage broker, we are leading the charge in making mortgages simple and hassle-free, introducing speed, efficiency and clarity into an antiquated and disparate market.

With recent investment of £4.5m from leading FinTech investors, key partnerships in place with players such as Zoopla and an excellent customer rating on Trustpilot, we are well placed to continue our rapid growth.

The role

Here at trussle, we strongly value the importance of design. We realise it will play a huge role in defining our product, brand and values – both today and into the future. We’re looking for a Head of Design with a strong UX background to help build and develop our design team, and instil a design led culture at Trussle. You’ll work alongside the product and engineering teams, taking ownership of core business metrics. Along with the rest of the team, you’ll design experiments and features to influence those metrics.

You will:

  • Instil a design led culture across the business, getting everyone from our Founder and investors to our Customer Success Agents and Mortgage Advisers excited about our product and design
  • Take responsibility for building and developing a world class design team
  • Manage the creation of a style guide and set of design principles and guidelines which guide design decisions and ensure consistency and clarity in our design
  • Identify problems and opportunities, suggest solutions and define quick experiments to test your hypotheses
  • Working closely with the product team, carry out industry research, create wireframes and prototypes, conduct customer feedback sessions and present research findings to the wider business
  • Create high fidelity designs for the engineering team to work on based on your research and wireframes

You’ll love this role if:

  • You’re an experienced and successful designer with a background in UX and a passion for delivering the very best customer experience
  • You have built and managed successful design teams
  • You thrive in a fast paced environment, and are willing to get involved with whatever is necessary to drive the business forward, whilst being able to take a step back and think strategically to drive the business forward
  • You’re creative, and are comfortable taking complete ownership of metrics and suggesting design initiatives to influence those metrics
  • You love to experiment and find the fastest way to prove the value of a design before investing a lot of time into it
  • You constantly challenge the decisions being made around you, and aren’t afraid to speak up if you disagree with something
  • You’re a wizard in the Adobe Creative suite (Photoshop and Illustrator) and Sketch as well as wireframing and prototyping tools like Balsamiq, Invision or Axure
  • You have a good understanding of the requirements and restrictions of HTML and CSS (and JavaScript is a bonus!)

We’ll offer you:

  • An attractive salary and options package
  • The opportunity to be involved in a fast growing start up at an early stage
  • Ownership of key business metrics and the autonomy to run experiments and design features to influence those metrics
  • Bi-weekly team lunches, monthly socials, Friday drinks
  • As much toast and peanut butter as you can eat

Please note that we are looking for full-time employees to work in our London office. We are currently unable to offer visa sponsorship.

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Published at 04 Apr 2017
Expires on 04 Jun 2017