Operations Associate

at Drover in London

Drover is an online marketplace for commercial vehicles rentals, bridging the gap between short-term rentals and long-term leasing, providing an attractive alternative to buying a car. An Uber preferred partner and serially backed by some of the world's top VC and industry investors, we have grown tremendously since launch to several millions in GMV run rate. We are now looking to add an Operations Associate to our 25-strong team to help smoothly run the machine that is the complex world of Drover operations.

In this role, you will be wearing multiple hats:

- Delinquency Management: Proactively manage our payment collections operations. You won’t be content until you have reduced delinquency to 0 on a consistent basis.
- Fleet Management: We physically manage vehicles for some of our supply partners and it takes an organized operations geek to handle fleet management. Help us run our physical operations, identify process gaps and design efficient solutions.
- Claims Management: Our customers often get involved in accidents and it’s up to us to manage all claims arising from these incidents. Help us juggle multiple claims and stay on top of communications with all stakeholders.
- Operational Cost Control: Help us stay on top of our costs and keep us within budget.
Special Projects: Execute company strategy through one-off projects with a massive impact on our operations.


A recent graduate from a top-tier university with an excellent academic record OR an operations manager with 1-2 years’ experience in a high-growth startup or the automotive space
A total hustler ready and excited to learn from an incredible team that includes serial entrepreneurs, ex-i-bankers, ex-management consultants and alumni from several of the world’s top 10 universities who all love what they do
A charming people person that can chase payments from customers while still leaving making them smile


Competitive salary
Ground-floor opportunity to work with a world-class team of serial entrepreneurs
Awesome startup office
Daily ping-pong tournaments :)
Team Lunch on Fridays
Socials, trips to European capitals to celebrate milestones
Perkbox: free phone insurance, free Taste Card, hundreds of retailer discounts

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Published at 12 Apr 2017
Expires on 12 Jun 2017