Payments Analyst

at Growth Street Ltd in London

We are seeking a Payments Analyst to work with and directly report to the Operations Director, leading on and improving our payment monitoring efforts. As our Payments Analyst, you will be responsible for designing (some), improving and executing (all) payment monitoring processes. You will, for example, work with our General Counsel to establish and improve fraud monitoring procedures, with our BI Analyst towards establishing an automated reporting suite, and with senior stakeholders on other regular as well as ad-hoc reporting, reconciliation and monitoring activities.

You will develop a deep understanding of how we work as a business, have ownership of payment reporting & monitoring processes, and learn about regulatory requirements for start-ups in financial services. This role is a great way to make your first step into a fast-growing and fast-paced financial technology company and offers development opportunities for the right candidates.

Key Activities

Monitor and reconcile transactions, payment volumes and more across all our systems daily
Be the go-to-person for payment activities and behaviours for senior stakeholders from engineering, legal/compliance and commercial teams
Be the incident manager for payment related incidents
Use strong problem solving skills and a deep understanding of our systems to resolve incidents with our customers in mind
Project manage interdisciplinary teams when implementing solutions without having line management responsibilities
Constantly communicating impact on customers and resolution timelines to senior management
Produce weekly transaction activity forecasts in collaboration with our Head of Risk for our external partners
Establish & maintain regular reports for management and investors on loan operations activities
Work with our BI Analyst towards establishing fully automated loan operations reporting
Work with our Operations Director and Head of Product to establish product requirements for payment and fraud monitoring going forward
Create a reporting suite for auditing by third parties and for management purposes
Drive forward the automation of all monitoring and reconciliation work
Review and approve all out-going payments
Depending on your skills: Evaluate and initiate new product opportunities that have a direct impact on our customers
Depending on your skills: Model reconciliation data and improve fraud models in the data warehouse

Opportunities to progress depend on the candidate’s interests and skills. Potential progression paths are towards business intelligence (BI) roles or within payments/loan operations. There may also be opportunities to explore/establish specialised functions related to fraud/risk.


Advanced data analysis and Excel skills are absolutely essential (from conceptualisation to presentation)
A passion for B2B finance and empathy for the problems SMEs, esp. regarding access to finance
Experience coordinating cross-functional teams and/or managing incidents under time pressure
Intermediate VBA skills strongly preferred
Work experience in financial services/technology preferred but not required
SQL and/or Python skills in no way required but could be a plus

We live by our core values, in our interactions with customers and within Growth Street. Those joining us will be part of a fantastic and energetic team that constantly demonstrate our values;

Be Curious: We celebrate diversity and we love to learn new things. Whether you’re passionate about taekwondo or opera, we want to hear from you. We are eager to learn, share and use knowledge to positively impact our business for our customers: that is why we ask everyone to be curious.
Be in Sync: We are only as strong as the sum of our parts and when we bring our skills and talent together for each other and our customers we are at our most incredible, that’s why we are always working to be in sync.
Beat Expectations: At Growth Street, we do what we do for our customers, and we dedicate our time as colleagues to think beyond their immediate needs and beat expectations.

In this role, we expect you to be…

Process driven – You understand processes intuitively, are highly organised, and are constantly on the lookout to improve the way you work. You love tweaking things.
Number driven – You love numbers and data. You really love numbers. Seriously. You actively seek data to validate your hypotheses.
Collaborative – You seek first to understand and then to be understood. You communicate your actions and intentions clearly – verbally as well as in a written form. You are able to communicate complex situations using the right language for your audience.
Proactive – You have a proactive attitude towards problems. You pay attention to details and think about the implications of what you are doing.

A good CV or highly relevant work experience alone are often not a good indicator of role- and culture-fit. You should see yourself in the above list of competencies/traits. During the interview stages, you will be tested systematically on each of them.

We are on a mission to create a new kind of financial service. Growth Street is building a business banking platform to support the 5 million SMEs that power Britain.

We’re passionate about helping growing businesses maximise their potential, making applying for credit as quick and easy as possible. We have crafted an efficient marketplace for both borrowers and lenders, so they can get a better deal and a better service than the banks can offer. We are not a bank, and we are far more than an alternative lender. We are something better.

We are a rapidly growing team of 40 from all kinds of backgrounds. We are deeply ambitious, we work hard and we work together.

We are an equal opportunities employer.

We offer employees :

A competitive salary
Employer pension contributions of 5% of your base salary
Generous training, equipment and IT budget
The tools you require to get the job done
A strong and clear company culture, focused on growth
Participation in an employee equity scheme
25 days of holiday plus Bank Holidays
The role is based from our London offices. We are located 1 minute from Aldgate Tube station.

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Published at 21 Nov 2017
Expires on 21 Jan 2018

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