Merchant Onboarding Associate

at in London

About us
Launched in 2012, is an international FinTech company providing end-to-end e-commerce solutions for payments on the Internet. Built on 100% proprietary technology’s online platform offers all credit and debit cards as well as alternative and local payment methods through a single integration. With clients such as Virgin, Adidas, Samsung and many more,’s talented team members serve a list of tier one global retailers and leading mobile applications from its London, Berlin, Dubai, Singapore, Mauritius, Boston and San Francisco offices.

At we strive to create a unique working environment where each of our employees are empowered to take responsibility, solve complex market challenges and deliver valuable and comprehensive solutions for our customers. We believe our employees’ highest potential and performance can be achieved through a dynamic, supportive culture that focuses on personal growth and exciting career development paths.

Summary is actively looking for a talented Merchant Onboarding Associate to join the growing team in London and bolster our portfolio growth. As Merchant Onboarding Associate you will assessing merchants’ applications, measuring the degrees of risk associated to their onboarding and analysing their compliance to’s rules and regulations. You will take the ownership of continuous support to existing merchants with regards to compliance, underwriting and any other onboarding queries.
This role offers a unique exposure to our core business areas collaborating closely with both key internal players (Business Development, Sales, Legal teams and Top Management) and interface with our merchants and partners.
The ideal candidate will have excellent analytical skills with the ability to work in a fast paced environment.

Key Responsibilities
Resolve existing merchants onboarding queeries on a day to day basis
Ensure that existing merchants are compliant with regards to all business rules and regulations
Pre-screen merchant websites to verify that they are genuine and compliant
Review application packages and ensure that they contain all relevant documents
Analyze merchants’ processing statements, company financials business plans
Interview merchants’ key stakeholders when required to collect information
Communicate with acquiring banks, send completed bank application packages and follow up for merchant account to be released
Devise and develop custom risk settings for new approved merchants
Maintain positive relationship and open communication with all company departments and partners in the sales workflow process

Skills & Experience
Good analytical skills - ability to analyse complex data
Readiness to work with busy schedules and tight deadlines
Tech-Savvy with a passion for technology
Ability to approach problems in a quantitative and qualitative manner
Fluent in English
Degree educated or equivalent
Understanding of AML, Due Diligence and Risk Management is a plus
1-3 years’ Merchant Onboarding, Compliance or Risk Management experience in the e-commerce / card industry would be an advantage is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience, skills and personality. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Due to the numerous amount of application received, only the ones corresponding to this job profile will be contacted. If you have not been contacted within 3 weeks please deem your application as unsuccessful.

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Published at 06 Dec 2017
Expires on 06 Feb 2018

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