User Researcher

at Bulb in London

This is an exciting opportunity for a User Researcher to join an ethical and tech-led company.

We’re Bulb, an independent and renewable energy supplier. We have developed a unique operating model to provide affordable renewable energy to UK homes and businesses. Technology is at the very core of both our business and our member’s experiences.

Based in the heart of London’s vibrant startup community, we are also the first and only UK energy supplier to achieve B Corp status.We believe people are ready for an energy company they can feel good about.

Bulb cares deeply about helping its industry become a more inclusive and diverse place and we work hard to lead by example in this.


At Bulb we want to hire people with the experiences necessary to get going quickly, but who are also interested in learning new things and are comfortable working in a changing environment.

Here are some of the things we think will be valuable, but we're also open-minded. If you recognise yourself any of these traits then we’d love for you to send us an application:

- You are versed in UX research across both web and mobile platforms
- You have a breadth of research skills (qualitative, quantitative, generative, evaluative)
- You love making things that are simple, clear, and effortless
- You are passionate about user centric design and enhancing the customer journey
- You are knowledgeable in user testing and translating results
- You are able to raise and answer meaningful and impactful questions
- You are comfortable interpreting, manipulating, and using data to make decisions
- You are an effective communicator with outstanding written and oral skills
- You are able to solve complex user experience challenges with simplicity, backed up with appropriate research

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Published at 16 Dec 2017
Expires on 16 Feb 2018