Head of Digital Production

at Oliver + MORE in London

(₤80000 - ₤100000 per year)

Head of Digital, Based in Roseberry Ave, London

A senior leader in digital campaign production, with heavy-weight digital design, development and management experience, reporting into MORE.

A hybrid role that requires a hands-on approach and an agile mind, balancing the fulfilment of production needs across the creative department and the wider agency group (IIG).
With strong technical and development skills and leadership experience, this role ensures seamless execution of digital campaigns across multiple platforms, delivering to client needs and assists in driving new and repeat opportunities for the business by providing insight, expert knowledge and exceptional customer service at the highest standard.

Supported by a small onsite team in London, but with the bulk of the resources located in MORE’s low-cost hubs. The main hub is currently in South Africa, with new hubs coming online in 2018, both East and West of GMT.


• Responsible for executing and overseeing campaign production design and development across advertising work streams, digital (OLA) and process innovation.
• Lead, manage and shape production teams, operations and process in line with core business objectives.
• Advance production standards and output from the department.
• Lead, manage and shape production teams, operations and process in line with core business objectives.
• Responsible for the end-to-end management of digital creative production process and execution, from asset creation and mastering, through to global production and delivery.
• Provide estimations of time for individual design and development tasks.
• Execute and QA digital production work to ensure final deliverables meet OLIVER and IIG standards and client expectations against brand, campaign and technical requirements.
• Serve as the digital campaign expert to inspire, educate and represent campaign execution craft across the agency. Predominately in London, but also in other key markets such as North America and South East Asia.
• Advise on digital solutions, use of different technologies, mediums of communication and production process.
• Mentor as well as serve as a sounding board and inspiration for the wider agency.
• Input into pitches and new business proposals, including client implementation.

Personal attributes and key skills

• Experience in leading designers and developers (not to mention wider agency teams) in the pursuit of pixel-perfect, crafted executions.
• A mentor as well as a practitioner; leading from the front to help the team create and deliver crafted and well thought out campaign assets and experiences.
• Technically minded, with a key design eye and the ability to code, as well as lead.
• Experience working in lots of key sectors – from automotive to FMCG, financial services to charity.
• Passionate about creative innovations within digital marketing which includes leading on new format implementation and evolve OLIVER’s production approach internally.
• Creating innovative work that adheres to latest worldwide best practice, across digital and integrated campaigns.
• Strong understanding of what it takes to build and deliver dynamic digital creative.
• Experience in developing and evolving client-focused email production process, from design, development and innovation.
• Analyse internal and 3rd party supplied campaign assets against technical requirements and campaign KPI’s in order to advise account teams and project managers on opportunities for creative feasibilities, limitation and optimization in production.
• Contribution and ownership of local and international teams relating to improvement of production process and workflows.
• Quality assurance of digital campaign assets and email production to meet high bars for design, content and development in accordance with best practice, creative acceptance and technical ad specs.
• Application and setting of best practice across all processes and workflow, contributing to the training of new and existing staff from across the business.
• Willing and able to travel.
• Experience in managing multi-site teams preferable.
• Strong communication skills and able to present to the client as well as agency teams.

Skills ranking (preferable):

1) Technical / Development
2) Creative / Design
3) Operational / Management

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Published at 10 Jan 2018
Expires on 10 Mar 2018