Operations and Growth Internship
at Joeywears in London
*Are you looking for hands-on experience with a fast-growing startup
*Are you an enthusiastic young graduate wanting to get their first exposure to the world of online men’s fashion?
*Do you have the passion and energy to help a crowd-funded startup take on the world?
If your answer is YES, we want to hear from you.
JoeyWears is recruiting a number roles on a short-term basis to help ambitious young people get real exposure to the startup environment. We are now looking for an intern to join us and assist with project work across multiple areas of the business.
Our new range of men’s underwear launched on Kickstarter last year and quickly became the most backed apparel campaign in the UK.
As we fulfil orders to our crowdfunding backers we are about to take the next step in our journey to revolutionise men’s basics fashion.
We take a lifestyle-centric design approach to create premium essentials which excel in comfort, fit and design. Will you join us?
Responsibilities and Duties
Your main responsibility will be supporting Operations Manager as well as:
*Manage administrative duties (i.e. expenses and office supplies), general workflow and project management tasks *Assisting with Customer Service Calls *Reviewing emails *Assisting in producing operational and client reports *Manage our Sales CRM – Hubspot *Ensuring we hit our KPIs
*A “people person” – have to enjoy interacting with and helping people find the best fit for their need *Experience with customer service in a retail fashion or e-commerce environment *Strong and natural communicator at all levels, especially via email and over the phone *Native-level fluency in English *Comfortable with technology and the web *Proactive, self-starter with a positive attitude and desire to find creative solutions to problem Track record of over-achieving targets *Very organized and process driven with excellent time-management skills *Has an eye for detail, likes to do things right the first time, and gets a real kick from solving a problem.
Qualifications and Skills
*Strong numerical skills, accuracy and attention to detail *Proficient in Microsoft Excel and other digital tools *Comfortable reporting to senior managers *Attention to detail