Technical Copywriter

at in London

About Us

Launched in 2012, is a leading international provider of online payment solutions. is built on 100% proprietary technology and handles every part of the payment process, providing complete transparency across the entire payment value chain.

We currently process 150+ currencies and offer access to all international cards and popular local payment methods to merchants through one integration.

Customers in our portfolio include international businesses like Samsung, Transferwise, Hopper, Virgin and Adidas. Our mission is to partner with smart businesses to optimize their payments, increase revenue and meet the dynamic needs of their customers.

We are building a unique work environment where our people aspire to solve complex problems and deliver valuable solutions. We believe that excellence can be achieved through a dynamic culture driven by collaboration and teamwork.

About the Role is seeking a Technical Copywriter to join our Product & Innovation team. Our passion is to change the world of online payments, and the Product & Innovation team sits at the heart of achieving our ambitious vision and goals. The role, based in our London office, will involve working closely with our Product Managers and Engineers to help educate our merchants about the various functionalities and features that provide.

Key Responsibilities

Attending planning/briefing meetings
Information research and requirement gathering
Translate complex tech lingo into clear, persuasive, content that speaks to users in their own language
Create writing from scratch or help editing existing content with input from stakeholders
Create and write API reference guides while collaborating with developers and managers to clarify technical issues
Liaising with subject matter experts, sales and marketing specialists when required
Challenge the content and structure of the existing documentation and look for ways to make it better
Maintaining up to date company documentation, ensuring the technical content meets high-quality standards and is consistent in style and tone
Grasp's tone of voice and help in improving it
Skills & Experience

2+ year experience as a Technical Writer/Copywriter/Content Marketer in a Tech company
Experience writing markdown language
Understanding of server APIs and Web technologies
Understanding of HTML/CSS is a plus
Strong product-oriented focus - willingness to dive deep to understand the product
Great interest in the Tech industry, exposure to online payment appreciated
Ability to work on different projects simultaneously and pick-up new concepts quickly
Excellent verbal and written communication skills
Fluent in English is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience, skills and personality. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Due to the numerous amount of application received, only the ones corresponding to this job profile will be contacted. If you have not been contacted within 3 weeks please deem your application as unsuccessful.

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Published at 12 Feb 2018
Expires on 12 Apr 2018

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