Digital Account Manager

at Bright Network in London

Bright Network is a high-growth media-technology platform that works with 180,000+ of the most ambitious graduates and undergraduates in the UK and Europe. We’re on a mission to connect our members with exceptional job opportunities, remarkable organisations, and the best tailored advice to help them get ahead. From Goldman Sachs to Teach First, Accenture to Deliveroo, we work with the best companies, big and small, across a wide variety of sectors.

The Role

The new Digital Account Manager joins our growing Digital and Marketing team here in central London. The person will deliver key campaigns on behalf of our wide-ranging clients, while ensuring our members receive a brilliant service. It’s the perfect role for someone with experience in building client relationships, who can communicate key marketing messages effectively.

Your responsibilities

  • Take the lead on delivering our key client’s digital campaigns; ensuring strong ROI and excellent service
  • Liaise directly with the client after hand over from our sales team, giving them an end-to-end service – discussing objectives, setting up the campaign, delivering and reporting back
  • Compose communications to members, across email, push notifications and social media – ensuring our brand is consistent across all channels
  • Find complex solution to our clients’ challenges, while building deep relationships*- Manage intern and temporary resource to ensure effect delivery for clients
  • Support our team to ensure member engagement increases across our network
  • Support marketing team in collateral production – both digital and physical
  • Input into the strategy on member engagement, marketing initiatives and more


  • At least 2 years working in a client-facing role (e.g. project management/digital delivery)
  • Expertise in managing clients
  • Excellent written communication skills and attention to detail
  • Innovative thinker, who can drive ideas forward
  • Confident and proactive
  • Commercially astute
  • Willingness to work flexibly as required in small business environment


  • Experience with SalesForce, Google Analytics and Dotmailer (not required)
  • Experience with graphic design (not required)

Benefits and Compensation

  • Salary: Competitive (+ commission based on performance)
  • Work in a high-growth business, led by the Business Founder, in a brand-new office in central London (Liverpool Street)
  • Career progression with associated pay increases
  • Exposure to all areas of the business, with the opportunity to have input into its new direction
  • Sociable team with an excellent culture, including regular outings and a beer tap in the office

Start date: asap

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Published at 28 Nov 2018
Expires on 11 Jan 2019