Account Manager (German speaking)

at Adzuna in London

(₤25000 - ₤30000 per year)

Adzuna is a job search engine that lists every job, everywhere. From launch in the UK in 2011, we now have more than 10 million visitors a month and are busy conquering the world from our international offices. Right now, we’re seeking an experienced Account Manager to join our world class team in helping millions of people find better, more fulfilling jobs.


You’ll join a team in charge of two of our key markets, Germany and Austria. You will play a key role retaining and growing our client base with the support of a first in class diverse team based in our London HQ.


As the Account Manager, you will focus your efforts in providing great customer service and campaign management to some of the largest German/Austrian job boards, agencies and direct employers. Reporting to the Country Manager Germany & Austria, you will be responsible for revenue growth from this existing account base. You will be seen as a product and people expert and use this as a reference point for customers wishing to continue to use Adzuna as their advertising partner of choice.


In return we offer a fun, entrepreneurial working environment within a high-growth business where you can make a huge difference. We offer a competitive package including stock options, professional development and training sessions from industry leaders, and a monthly social calendar all centred in a great West London location.


Key responsibilities will include:
Account Management

  • Manage a set list of existing clients and delight them!
  • Develop existing accounts and their growth within the business
  • Identify and foresee issues, before the client and proactively resolve
  • Build effective working relationships with current client base to enable smooth transition from new business to an account managed service
  • Review and analyse the client’s materials and suggest ways for more efficient delivery, to help them get better return on their spend
  • Work to understand the client’s motivations for success and work these to ensure delivery of their needs


General

  • Have a complete understanding of Adzuna’s proposition; products and services to enable all customers’ needs be serviced
  • Liaise closely with the Marketing & Tech teams to ensure continued world-class user experience for all current and prospective clients
  • Report back any competitive information / sales trends you feel would be useful to the business
  • Research opportunities and competition
  • Document sales trends and customer/prospect feedback and report back to management
  • Support the Country Manager Germany & Austria on larger accounts when required



REQUIREMENTS
Experience

  • 1-3 years of account management and/or sales experience, preferably with German clients
  • Excellent rapport builder/ people skills with passion for great customer service
  • Be able to demonstrate achievement of sales targets
  • Strong numerical skills, be able to analyse and optimise marketing campaigns
  • Technically adept, with experience using MS Office suite, Data (Google Analytics) and CRM applications
  • Best in class negotiation skills
  • A good understanding of online advertising ideally with CPC and CPA models/ pricing
  • Having exposure to American culture through studies or travel a significant plus!


Personal Characteristics

  • Fluent in German and English.
  • Enjoy working to daily, weekly and monthly targets whilst maintaining a flexible positive attitude
  • Enjoy working to daily, weekly and monthly targets whilst maintaining a flexible positive attitude
  • Show a desire to make decisions, take ownership and make judgement calls
  • Highly organised with great attention to detail
  • Ambitious, energetic and smart person who enjoys building strong relationships with their clients and team alike



BENEFITS

  • £25k-£28k base salary depending on experience
  • Work at a company where you can make a real difference
  • Exposure to various departments with an opportunity to learn about different business functions
  • A market-competitive salary, stock options and pension scheme
  • Entrepreneurial environment in a great new office in Fulham
  • 25 days holiday
  • A bursting social event calendar and training opportunities
  • A fancy coffee machine, ping pong table, maternity pay, bike to work scheme, fresh fruit, Adzuna Academy training program, Apple store discount and lots more



About Adzuna
Adzuna is a search engine for job ads used by over 10 million visitors per month that aims to list every job, everywhere. We search thousands of websites so our users don’t have to, bringing together millions of ads in one place. By providing smarter search options and powerful data about the job market, we give jobseekers the information they need to take control of their careers.


Adzuna.co.uk was founded in 2011 by Andrew Hunter and Doug Monro, formerly of eBay, Gumtree, Qype and Zoopla and is backed by leading Venture Capital firms Passion Capital, LocalGlobe, Index Ventures and Smedvig Capital.


We also supply real-time data to the Number 10 Dashboard and Office for National Statistics labour market indices. In 2018, Adzuna won the contract to run ‘Find a job’, one of the British government’s most used online services.


Adzuna’s mission is to be the best place to start looking for a job. We love using the awesome power of technology to help match people to better, more fulfilling jobs.


You can read more here: http://www.adzuna.co.uk/about-us.html


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Published at 15 Jan 2019
Expires on 14 Feb 2019


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