London City Manager

at Stuart in London

(₤35000 - ₤40000 per year)

Stuart is Europe’s leading on-demand logistics platform which connects businesses to a fleet of geolocalised couriers. Our platform allows businesses big and small in every industry to deliver to their customers with never-seen-before speed and efficiency.

In 2017 just 2 years from launch, Europe’s biggest logistics company GeoPost (Groupe La Poste) acquired Stuart so that it could join prestigious companies like DPD, Colissimo, SEUR & Chronopost and conquer urban logistics.

With an exciting blend of GeoPost Group expertise and a fun, agile start up culture; Stuart has expanded to more than 30 cities across the UK, France & Spain and continued the steep growth curve it’s become accustomed to.

What really makes Stuart tick though, is the 200+ people that work here every day to smash our goals. We are a free-thinking, enthusiastic bunch whether it’s sales or operations people, engineers or designers.

We’re passionate about looking at problems in fresh and innovative ways – every problem is just opportunity for a great solution. We love to invent new ways of doing things and come to work every day with smiles on our faces.


We are looking for a London City Manager to join our London team. You will be responsible for all things to do with the day to day operations in London. This will range from ensuring we are activating the correct number of couriers, monitoring performance KPIs to overseeing the implementation of trial projects as we expand with new clients into new verticals. This is a diverse role that requires some who is organised, motivated, data driven and has a creative outlook.

This is a truly excellent opportunity to join an ambitious, exciting and rapidly growing company where you will be able to have a direct impact on our day to day operations and will have the opportunity to work a variety of interesting projects.


RESPONSIBILITIES:

Oversee day to day operations in London
Ensure we are sourcing and onboarding the appropriate number of applicants in London.
Gather all knowledge about your city’s operations and collaborate with other City Managers and relevant internal teams to develop best practices and then oversee their implementation.
Identify, research and implement the best strategies for activating, retaining or re-activating couriers
Use data and research to identify operational problems and then improve existing solutions or create new ones
Ensure the concerns of London’s courier partners throughout are always being heard and that Stuart are taking the correct actions to follow up
Work with technical teams (product and development) to propose, define and create new tools and features where you see a need and can prove it with data

REQUIREMENTS

2-4 years of relevant work experience
Extremely data driven/analytical - A central function of this role is to manage up with regard to your city’s performance so you must be able to understand and explain your KPIs
Clear and structured communicator
Independent, enterprising, self-starter who is comfortable taking on a high level of responsibility. Being responsible for London is no small feat and you must be willing and able to handle all that comes with such responsibility.
Good people skills
Data-driven, meticulous, and detail-oriented
Creativity and adaptability - You need to be able to understand problems and be able to think outside the box to devise both short and long term solutions

BENEFITS

Very competitive salary package
Lunch paid for every day (in value up to £10) at work and all the free drinks/snacks you can handle
Monthly gym allowance (in value up to £40) to use in any gym or for any sport class - a healthy mind in a healthy body!
Annual company offsite – Barcelona this year!
Private health care provided by AXA
Work in an international, dynamic and passionate environment with a great company culture.
Lunchtime sports : 5 a side football Fridays, squash Thursdays

After reading all this just a few last but important words: We want you to take on a role you love and we want you to come to a place you’re proud and happy to work every day.


If this sounds like you - apply! Get in touch with us, we want to hear more about you today!

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Published at 28 Dec 2018
Expires on 28 Feb 2019


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