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Operations Manager
at Lyvly

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  • London
  • fulltime
  • ₤30000 - ₤39000 per year
*About Lyvly*

The people we share our lives with make all the difference. At Lyvly, we share more than just spaces, we share our lives and we call it shared living. We take the hassle out of communal living so our members can focus on giving time to each other and to themselves. We are looking for like-minded individuals who love this as much as we do :)

Lyvly is founded by a team of experienced and passionate entrepreneurs. Run by Phil Laney, Kim Hurd (founder and CEO of Tabl) and Alex Gruca (founder and CEO of Joivy) and backed by Sirj Khaliq (CTO of Climate Corp - sold for $1.1bn), Greg Marsh (founder of Onefinestay) and Simon Levene (founder of Mosaic).

We're seeking the next generation of people to join us as we hit an exciting next stage in our journey. As one of the first people on team Lyvly (there’s currently 15 of us), you'll be playing a pivotal role in shaping our future. This means you will be pumped by our mission and motivated by the desire to build something that will bring meaningful impact to people’s lives. It also means you are the sort of person who will run head first into the growing challenges an early stage startup faces and take responsibility for the impact you want to have.

So if you identify with words like bravery, risk, challenge, but while acting with empathy and patience...then read on...


*The Opportunity* 

We are looking for someone to lead our Property Onboarding team.

Our landlord relationships (from individual owners to large institutional asset managers) are crucial to our supply of living spaces. Equally important are our members (which includes a diverse range of renters). Each side as important to the other for Lyvly to bring shared living to the world at scale. The Property Onboarding team is where the properties get handed over from our landlord team and we turn them into homes for our members.

As the lead for the Property Onboarding team, you will be responsible for meeting tough deadlines on turning properties round.  There is no typical day in this role!  We have high standards for the homes that our members move into, and you will be in charge of making sure everything is done in time.  This includes everything from furniture delivery to WiFi and compliance.  You will have a team of 2-3 people reporting into you, and you will be responsible for building your team over time.


*More About You*

You have a strong sense of urgency and focus on the right outcomes every hour of the day. We believe that the following skills (or equivalent experience) and characteristics could serve you well in this role

*1. Skills*

*Top performer / achievement orientation* - this skill could have been gained through experience in a professional or financial services setting, ideally at a market leading institution - what is more important though, is your ability to demonstrate this skill to us however you may choose to.

*Commercial understanding* - you have gained a robust appreciation for a business’ central P&L and capital requirements.

*Can roll up your sleeves and get shit done* - (i) advanced Excel skills, (ii) experience dealing with confidential and business critical issues, (iii) willingness to respond to ad-hoc requests and projects and (iv) strong academic credentials coupled with (v) excellent written and verbal communication skills.

*Managing people* - you may have some experience of managing a small team, and if not you understand what it takes to motivate people to work to tight deadlines.

*2. Characteristics* 

*Owner mindset* - you are responsive and proactive during the times that matter in order to get results - this may mean unconventional working patterns, but you thrive in this kind of setting.

*Output over prestige*  - you have a strong sense of purpose and are not precious about what, how or when matters need to get done. Instead you obsess about long term value creation, uniting people around shared goals and having a genuine impact.

*Target driven* - to achieve a seamless balance between competing priorities you are able to instruct and take charge as to what needs to happen by when - nothing critical misses a deadline on your watch.

*Other* - you are also a calm, patient, resilient, self-starter that shows intelligent initiative. You can see around corners as to what needs to get done and take action without being told to. A great sense of humour will serve you well!


*Rewards Package and Remuneration*

The total rewards package and remuneration will be based on experience and potential.


*Process and timeline*

We’ll review and interview applicants on an ongoing basis.

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