Logistics Analyst

at LOVESPACE in London


What’s the role?

The Logistics Analyst role will be based in London and report directly to the Head of Transport Operations.

The Logistics Analyst role will be at the heart of day-to-day operations, ensuring all of our customer’s expectations are exceeded whilst continually identifying opportunities to improve efficiencies and scalability.

The successful candidate will own and develop the LOVESPACE fleet planning process enabling it to function at scale whilst ensuring total visibility of KPI’s.

• Manage and account for all items in transit to and from LOVESPACE ensuring best practice is constantly updated in order to minimise wastage and unnecessary costs
• Manage relationships and performance with all Third-Party Fleet partners and drivers.
• Ensure a culture of continuous improvement is maintained
• Run daily analysis to identify issues and opportunities to improve efficiency of route-planning
• Manage and co-ordinate the daily LOVESPACE fleet activity and fleet planning/tracking functions, ensuring it is adequately resourced, trained and equipped to deliver a consistent first-class customer experience
• Contribute to the development of the LOVESPACE operations, lean processes and product strategy
• Feed into site and service improvements based on operational knowledge of the business.
• Be an ambassador for LOVESPACE and its customers.

What are we looking for?
The candidate will demonstrate and have the following attributes:
• Great analytical skills, with a 2:1 degree or equivalent
• A logical problem solver with great initiative who is 100% accountable
• Motivated by effecting continual positive change but zero tolerance for repetition of errors
• Highly organised, fanatical attention to detail, common sense judgement and a passion for precision
• An excellent verbal and written communicator who can operate across Teams and Partners
• Confident and fair, with strong moral courage

About Us
LOVESPACE is the UK’s first and largest storage by-the-box company.

We collect boxes or larger items from our customers’ doorsteps, store them in one of our secure storage facilities and return them to any UK address whenever needed – as soon as the next day. Customers manage their items online, taking photos and adding descriptions.

LOVESPACE was cofounded in 2012 by Brett Akker (cofounder of Streetcar), Carl August Ameln (Founder of multiple storage business across Europe) and Steve Folwell (Strategy Director at Guardian Media Group).
We are a multi-award winning start-up, having been named High Growth Team of the Year, The UK’s Most Innovative Business, and Crowdfunded Business of the Year (which we won twice), and we’re well on our way with our mission to be the first choice for people and businesses needing help looking after their things.
We’re looking for the next wave of pioneers in the storage industry, with the ambition of joining a rapidly growing business with plenty of opportunity for personal and professional growth; as we expand across Europe and beyond.

Please note that this is an Analyst role.

How to apply?
Please send your CV and covering letter to the email address given. Please indicate your what makes you a great candidate for this role, your salary expectations, your notice period and your eligibility to work in the UK.


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Published at 21 Jan 2019
Expires on 21 Mar 2019