Admissions Administrator (UK)

at CRCC Asia in Ho Chi Minh City

(₤1500 per month)

Location: London (Bermondsey)
Title: Admissions Administrator (UK)
Contract: Full time, Fixed-term (4 months)
Start Date: ASAP (ongoing recruitment)

Company: CRCC Asia currently has 11 office locations worldwide supporting admissions, University Partnerships, program development and in country support. CRCC Asia employs a diverse workforce from over 10 different countries working within multiple time zones allowing for cross-cultural collaboration and expertise. The role of Admissions Administrator will be based in our London office.

CRCC Asia is currently hiring for a full-time Admissions Administrator for a specific project between April 2019-July/August 2019.

The role spans both the Admissions and University Partnerships departments. Depending on the individual’s preferences, there can also be opportunities to be involved with other areas of the business such as HR, Marketing, Research, and Branding.

The position will be based in London and will report to the University Partnerships Manager (UK & Europe)

The focus of this role will mainly be supporting all outbound students with any admissions-related issues (especially regarding visas) whilst also ensuring students are fully prepared for their upcoming internship program. The successful candidate will spend a considerable amount of time in a student-facing role and assisting with the visa process, ensuring candidates have booked Advising Sessions, answering student queries and supporting other areas of the business where needed.

No prior experience with visa administration is required- we will give you all the training you need!

Visa assistance and support: (80%):
The main purpose of this role is to help and facilitate the smooth visa processing of all outbound students. The vast majority of this will be for China-bound participants, but it is likely that you’ll help out and offer support to those going to other locations such as Japan, Vietnam and South Korea
You’ll be expected to manage all queries relating to visas and ensure that our CRM system is updated with accurate information about the stage the candidate is at in their visa process
You’ll also be expected to spend a considerable amount of time out of the office, meeting participants face-to-face to offer support and assistance during the visa process.
During our busy period, you’ll likely spend the mornings at the visa centre and the afternoons in the office responding to queries and updating our systems
You’ll develop skills in account management by liaising with our visa agents and strengthening our relationships with them

Admissions Support (10%):
The role also includes an element of offering support to our UK-based Admissions Team by assisting with their Admission Advising Calls where needed and helping them ensure we’ve got accurate information about prospective participants and their current stage in the application process

Other (10%):
Although not the main focus of the role, the candidate may be asked to offer support when and where needed to the University Partnership team with conference/event planning or outreach at university fair
There may also be other areas of the business which you may be asked to assist with in some capacity, for example Marketing, Finance or Operations and HR

Preferred skills:
Great attention to detail
Willing to spend a time out of the office (independent but accountable)
A passion for travel and education (always good!)
A strong desire to want to help people by providing accurate information, quickly
Prompt and effective communicator via email, telephone and in-person
Able to maintain oversight of 100s of participants
Data management or previous use of a CRM system

Role Specifications:
This is a full-time, fixed-term role based in our London office. You’ll have the opportunity to work away from the office when needed (e.g. when you’re meeting with participants)
Some travel required, mainly within London but you might be asked to travel on behalf of the University Partnerships Team
Opportunity to work with a dynamic and diverse team that loves to celebrate their success together including team outings when goals met

At CRCC Asia we truly believe that responsibility should be rewarded according to ability and performance, and this is reflected in the internal career prospects and progression opportunities available within our company.

We’ll pay you the UK living wage and provide you with a monthly London Underground zone 1 – 2 Travel Card
We’ll also offer a bonus based on your success

How to Apply:

Email us at:
Subject line: Admissions Administrator (UK)
Please make your application FAO Shaun Butcher
Please also include the following items:
(1) Your CV (PDF format preferred)
(2) Short cover letter (250 words is more than sufficient) . include:
-insight into your previous experience specifying how it relates to the duties listed in this job description and anything else you find pertinent to your candidate profile.
-Phone number and best time to reach you

Application Process
STEP 1: Submit your CV and Cover Letter to as soon as possible as we are processing applications and booking interviews on an ongoing basis
STEP 2: If you’re a great fit for the role, we’ll invite you for and in-person interview
STEP 3: Notification of outcome with an expected start date asap after then.

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Published at 03 Apr 2019
Expires on 12 May 2019

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