At Yieldify we deliver great customer journeys at scale across hundreds of different websites in e-commerce, travel and beyond.
We secured top 25 positions in both the Sunday Times Tech Track 100 and the Deloitte UK Technology Fast 50 which recognise Yieldify as one of Britain’s fastest growing private technology companies. We also ranked in the top 100 for the Deloitte EMEA Technology Fast 500, recognising us as one of the fastest growing tech businesses in the whole of Europe, Middle East and Africa!
The Customer Services teams at Yieldify are responsible for the growth and optimisation of our existing global client relationships. As a Campaign Analyst here, you’ll be responsible for providing data driven insights to inform and shape customer strategies, welcoming new customers to the Yieldify family and ensuring that customer campaigns are launched successfully. You will need to be highly organised, data driven, commercially focused and most importantly...fun!
*What you’ll be doing:*
Managing a portfolio of clients to create conversion optimisation strategies that consistently provide value to our clients
Working directly with our design and development teams to feed campaign requirements and confirm that delivery is in line with customer requirements
Support our Consultants in defining long term, revenue generating strategies
Spotting trends and opportunities for client success by digging into performance numbers in line with industry trends
Driving internal business performance metrics, such as client retention and commercial performance, demonstrating revenue growth and helping to expand the business
Becoming the expert in our products and future development, enabling you to provide training for new clients and provide feedback to the product development team on what our clients need from the product
Working closely with the sales team to prepare the services team for new customers and ensuring a smooth transition from sales to services
*We’re looking for someone with:*
Degree level qualifications and the ability to demonstrate the analytical nature of the degree
An analytical mind who loves to dive deep into data, identify patterns and generate insights for the benefit of our customers
The ability to demonstrate awareness of digital behaviour and trends
Inclination for process driven strategies together with a strong empathy for customers and passion for revenue and growth
A demonstrated desire for continuous learning and improvement.
Background in digital preferred, GA Certification, CRO or MVT a plus
Proficient skills in the MS Suite - Excel, Powerpoint and Word.
*You’ll love this role if:*
You love marketing and have a strong eye for detail
You’re adaptable and thrive in a fast-paced startup environment
You enjoy analysing performance and creating opportunities
You love variety, problem solving and take pride in providing the best service to your customers
You're looking to expand your knowledge of big data and want to learn about improving the conversion rate for big name clients
You have an enthusiasm for all things e-commerce!
*What will you get from us?*
*Guidance* - we’ll give you all the training and tools you’ll need in order to become successful here from your first day with us.
*Autonomy* - after you’ve got to grips with how things work here, we’ll encourage you to become a trusted member of the team flying solo on lots of smaller projects and we’ll support you as you build yourself up to take on projects for our prestigious larger customers.
*Education* - we champion self-learners who are dedicated to their own growth and development. We’ll encourage you to share your knowledge with the team and support you as you expand your mind and skills; we provide regular tech talks and learning opportunities, as well as tuition credit and discounts on General Assembly courses and Sunlight - our personal development portal.
*Diversity* - we’re proud to work with such a great mix of people. Everyone applying for a role at Yieldify will be considered regardless of race, colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.
*Lifestyle* - competitive salaries and a great work-life balance - we enjoy 25 days holiday per year, flexible hours and can dedicate time to charities or community projects.
*Perks* - include Cyclescheme access and bike storage in our brand new company headquarters! We’re based in Aldgate - a stone’s throw from Shoreditch and the City - and regularly host events and parties! We have fresh fruit, a great tea & coffee selection and a beer fridge. You can enjoy a beverage or take a meeting up on our rooftop with sprawling views of London and even enjoy some mini golf up there too!