Community Development Manager
at TechHub Europe Ltd in London
(₤24000 - ₤26000 per year)
Would you like to work in a high-growth company at the heart of London’s tech startup community, supporting entrepreneurs and startups in creating globally successful tech products?
TechHub is a worldwide organisation with hubs across Europe and counts Google amongst its global partners. Our member startups around the world raise multiple millions of dollars in funding each year and have been acquired by the likes of Microsoft, Google, Twitter and Facebook. Using your skills and knowledge, you have the chance to make an impact on the success of our global community.
TechHub is scaling up fast and we’re looking for a fantastically talented, and passionate Community Development Manager to join the London team. This is a great opportunity for someone who knows their way around the London startup scene (with at least one year’s experience working with or in a tech startup), has an awesome personality, loves interacting with people and is keen to use those skills while working in London’s hottest startup environment.
Your responsibility lies in cultivating the most successful tech startup community in London by creating the best possible environment for our members and ensuring they take full advantage of the opportunities offered by TechHub. You will need to develop close relationships with our members, have a clear understanding of their needs and connect them to relevant resources in order to help their businesses develop and grow.
OUR IDEAL CANDIDATE
You’ll be an essential member of the team and we will rely on you to be a friendly, knowledgeable and professional face of TechHub. This position is not suitable as an internship or a part-time job.
An exceptional personality, with great people skills you love interacting with people and being warm, helpful and reliable, whilst also knowing how to manage expectations and deal with conflicts by being logical, fair, calm and respectful.
Experienced in customer service, client management, operations – you will be responsible for managing and developing all internal relationships within the community and the ensuring facilities and processes within the hub operate smoothly. At least 2 years’ experience in customer service, client management or operations is essential.
Familiar with the London tech startup ecosystem. You’ll be surrounded by tech entrepreneurs and will need to speak their language, so having worked with startups, in startups or run your own startup is essential to being successful in this role! At least one year’s experience in a technology startup environment is a must-have.
Super organised and a proactive problem solver great at managing your time and workload to ensure everything gets done, and skilled at balancing multiple priorities at any given time. You never settle for less and are constantly finding new ways and designing new processes to improve the quality of your work.
With excellent written and verbal communication skills – these abilities are crucial, from correct spelling to being efficient, clear and helpful when dealing with member requests and team meetings.
Send us your CV and include a covering letter in your email. We will not consider applications without a covering letter! Tell us why you’re interested in the role and why we should hire you – we want to know why you’re excited by this particular opportunity.
Detail relevant experience and skills in the covering letter no need to write about your entire work history – concentrate instead on the parts that you consider most relevant to this position, as outlined in the job description.
Be professional but with personality – don’t write like a corporate drone, let your real self shine through your email.
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