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Customer Success and Sales Associate
at Weaver.build

go back to Customer Support Jobs
  • London
  • fulltime
OUR FOCUS
Weaver is bringing structure and *opportunity to the SME builder market*. Instead of second guessing the quality of a building company and having no one to speak to on frustrating experiences, homeowners and design professionals come to Weaver to find a helping hand.

We’ve started off by redefining how to vet builders, systemising the process of obtaining quotations and simplifying the selection process. Today, *hundreds of builders are dependent on us*, allowing them to go back to doing what they do best.

What’s next? *We’re growing quickly* and need to create the appropriate systems for scale so that the market at large can change behaviour and enter the digital age. We’re off to a strong start, but we have a lot of work to do. Sound like your kind of challenge? We’d love to hear from you!

WHAT YOU'LL BE DOING
* Managing live orders from start to finish
* Analysing quotations in order to create reports for users
* Managing a sales pipeline and carrying out calls on warm leads
* Meeting architects in their studio
* Understanding how our business objectives impact your work
* Getting involved with other projects that excite you
* Working closely with the founders

WHAT SKILLS YOU'LL NEED
* Graduated with at least a 2:1 from a top university
* 1-3 years work experience
* Excellent written and verbal English
* A great communicator with the confidence to sell to people (persistent!)
* A keen eye for detail
* An ability to be self sufficient and learn quickly
* Strong organisational and time-management skills
* Extra credits for experience in property/construction, startups, customer success or sales

WHAT WE OFFER
* Competitive salary
* Monthly ClassPass credit
* Team meals
* Amazon voucher rewards
* Startup office amenities

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