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Business Analyst (London-Based)
at MySense

go back to Data and Product Jobs
  • London
  • fulltime
  • ₤40000 per year
  • -

Confirmed - The role is still hiring despite coronavirus

Business Analyst (London-Based)

We are looking for a flexible and highly motivated Business Analyst to join our rapidly expanding Business Analytics Team. Your role will work across all departments (Commercial, Product and Operations) as the company scales up. You will be able to effectively work on developing new business strategies and models, communicating to management on how these strategies and models will create efficiency, and contribute to monthly reports on the performance of, and planned improvements to, the business. Working with the Product Team on product development, you will be involved in functional system requirements gathering, documentation of requirements, quality assurance, end user testing and implementation.

Salary £40K

Closing Date: 3 April 2020

Main Responsibilities:


  • Identify and address operational, financial and technological risks within the business
  • Maintain, test and improve business systems operations
  • Build and maintain relationships with key stakeholders
  • Identify and capitalize on improvement opportunities
  • Identify innovative ways to increase customer satisfaction
  • Evaluate the performance of project teams to ensure that targets and deadlines are met
  • Communicate ideas and viewpoints to senior management
  • Act as a liaison between business and product engineers
  • Supervise the design of new products and evaluate how these will perform on target markets
  • Create monthly performance reports

Product development:

  • Understand and input into functional system business process management and requirements of our core platform
  • Document requirements using agile artefacts (EPIC, User Stories) and analyse information and data as required
  • Evaluate information gathered through workshops and surveys, business process description and task analysis
  • Effectively communicate with internal and external clients to deliver functional requirements e.g. UI, screen and interface designs
  • Maintain up to date knowledge on business related issues through research and fact-finding
  • Work with senior team leads, to understand and resolve technical systems and applications issues 

The Candidate:

  • Business Analyst experience
  • Qualifications in Business Analysis or evidence of working towards
  • Experience supporting IoT and data analytics projects and processes
  • Public and private sector experience of interacting with health and social care customers
  • Strong interpersonal skills, with experience interacting with all levels of the business and across all functions of the business (from C-suite and senior managers to junior staff)
  • Experience in an IoT health-tech ‘start-up’ environment during the scaling up period 
  • Knowledge of Agile software development methodology
  • Technology-focused
  • Process-orientated
  • Able to meet deadlines
  • Able to articulate a clear vision and road map for service delivery and align to business objectives

Culture and Personality:

  • Willing to work hard but also have fun
  • Good sense of humour
  • Enjoys a social office atmosphere
  • An appetite to achieve great things
  • Entrepreneurial spirit
  • Innovative and open-minded
  • Tenacious problem-solver
  • Proactive self-starter
  • A communicative team player, able to work as part of a wider team
  • A perpetual learner
  • A passion for technology
  • An ambition to help  people maintain and/or improve their health, wellbeing, independence and overall quality of life


  • 30 days holiday + your birthday + Public Holidays
  • Remote working possible
  • Private Health Insurance
  • Life Insurance
  • Monthly education allowance
  • Pension scheme
  • Fruit, coffee and tea are all in the office
  • Office dog (hypoallergenic)
  • Relaxed startup environment - your input matters
  • Company laptop

About MySense

MySense is a wellbeing AI platform that learns an individual’s behavioural patterns to help  identify changes in health and emerging care needs. We use data from an array of fixed passive sensors placed around an individual’s home and a wearable device. Sensors pick up  key activities (approximately 5,000 data points). Our machines learn a personalised weighting model that can present insights indicating a change in a person's level of independence (their ability to self-care e.g. feed, bathe, toilet, move, sleep, etc) as well as highlight atypical or unexpected events.

We sell B2B. Our customers are Councils, Retirement Communities, Housing Associations and Care Providers. The insights are presented on a web-based dashboard and on an app, and are designed to prompt action to manage emerging care needs before they escalate. Users can also nominate caregivers to receive notifications about insights via the app.

We’re different because our AI isn’t an after-thought, it’s what has driven us from the start. We’re collecting action-based data and our data scientists and clinical researchers are building and refining our algorithms in house. We’re Web 3.0 ready.  Our users control the use of their data and can share it with whomever they choose. 

Check us out:,18.htm

Organic coverage:

​We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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