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  • London
  • fulltime
  • ₤22000 - ₤28000 per year

About Tutor House:

Voted best start up in 2019, Tutor House is well on it’s way to changing education, Tutor House is the UK's leading private tuition platform. We believe everyone should have access to a personalised education that promotes both academic growth and personal development. With thousands of lessons taking place on a daily basis, we’re looking to expand our community.

About Tutor House:

Voted best start up in 2019, Tutor House is well on it’s way to changing education, Tutor House is the UK's leading private tuition platform. We believe everyone should have access to a personalised education that promotes both academic growth and personal development. With thousands of lessons taking place on a daily basis, we’re looking to expand our community.

What we’re looking for:

Tutor House is seeking a highly skilled and experienced Engagement Manager for both UK on-boarding and growth. Reporting to the Director of Sales. And working closely with the CMO and CEO, you’ll ideally need a minimum of 2 years experience. A very good communicator, a leader and an individual with a brilliant phone and email manner. We’d expect you to work under pressure and work hard to meet key targets.

Responsibilities:

  • Be responsible for growing and engaging the tutor and customer community
  • Grow our current tutor database by working with tutors and teachers, setting up events, running our learning hubs and being accountable for sign ups and booking.
  • Manage existing tutors, ensuring they are fully engaged with our brand and site
  • Manage the tutor onboarding live chat and respond promptly to tutors during working hours
  • Be the main point of contact for tutors, responding to all enquiries and developing strong relationships that promote retention and loyalty
  • Liaise with department head to work on marketing strategies to provide a constant stream of tutor sign-ups and ideas to improve tutor engagement
  • Work with a commercial mindset - always aiming to improve tutor and customer retention and propose ideas to continually improve and grow the business
  • Assist the CFO and financial advisors on all budgeting and forecasts
  • Undertake management of all key accounts
  • Present Budgeting and Forecasting to DOG and CEO, monthly
  • Check all tutors have been paid on time and monitor delays
  • Devise monthly reports for management accounts
  • Work with all teams to reduce bottlenecks and roadblocks
  • Work with all teams to ensure new roadmaps and targets are met
  • Administrative and time management skills and the ability to continually learn.
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Key skills we’re after:

Leadership

Collaboration

Analytical

Highly experienced using Office (Excel and Word)

 

 

Salary:

Annual bonus up to £10,000

Job Type: Full-time

Salary: £22,000.00 to £28,000.00 /year

Experience:

  • engagement: 1 year (Preferred)

Education:

  • Certificate of Higher Education (Preferred)

Location:

  • London, Greater London (Preferred)

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