If you are looking to start your career in a fast growing start-up within the travel industry, this job is for you!
Founded in 2017, Leavy.co is a leading travel tech company with a mission to build the largest travel community of ‘Happy Leaver’s’! We do that by paying for each day a 'Happy Leaver' is away from their home, giving them additional income to put towards their bills, rent or mortgage. Awesome, we know! We are truly revolutionising the industry and looking for a Customer Success Intern who can join and bring their own personality, efficiencies and inspiring attitude to the London office.
In this role you will work closely with our Customer Success Team and your main focus will be to onboard and manage our clients (happy leavers) to ensure the best support and experience for them. This critical position requires someone that loves delivering a high level of client satisfaction and is always looking at how we can improve our customer services.
What you will do:
- Help build a long-lasting portfolio of new landlords and tenants (happy leavers);
- Help on internal operations after onboarding new properties;
- Perform adhoc tasks i.e. delivering keys, welcoming guests, delivering items requested by guests;
- Help creating property profiles (taking photos, writing listings are some of the tasks);
The ideal candidate is someone who's already worked at a hotel's reception and want to continue building their career in the travel industry and is someone who can wear many hats! You are willing to collaborate with everyone and improve processes and practices with a proactive and positive attitude.
You are fluent in English, love to write and take pride in the quality of the pictures you take, moreover you love to interact with people and always have a smile on!
This internship has a 4 months contract and we would like someone who can accept a full-time position after the internship. Note that you must be eligible to work in the UK without sponsorship.
What we are offering:
- Salary: £16,016/year;
- Delicious snacks at the office;
- Amazing office location! We are located in Soho Square with an amazing view;
- Great company culture and work environment! Our team spirit and diversity make us awesome;
- Career Development! As a fast-growing start-up there are a lot of opportunities for you to
- Grow and embrace new challenges with the opportunity to become a full-time member of the team;
Join the revolution with leavy.co!