We are looking for interns / entrepreneurs in residence (3 month internship which auto-converts to full time based on performance) to join ASAP!
The Company: houzen is an early stage fast growing property tech venture (~50% month on month). Houzen has been winning some of the most prestigious landlord accounts and competes (and outperforms) head on with some of the largest RE agencies (and giving them a headache).
The ambition: We have rewritten the rules of lettings in London already, and are already pitching for global accounts in Ireland and Germany. In 2019, we aspire to expand to new cities across UK and potentially pan-Europe. Eventually, we aspire to be a strong global player. Our customers: are some of the largest landlords in London (who own 500-1000 or more units) and small and mid size letting agencies (we also have a cool product for tenants, with exclusive deals from Uber, Revolut etc.)
Our pitch (to landlords): We find tenants within 5 days! Our vision (for 2019): To find tenants within 24 hours!
The role: Customer Success / Revenue Enahancement team:
We are building our Customer Success team which would onboard new customers i.e. agents and landlords, understand their needs/requirements, their passion, their concerns, their operational behaviour, and get insight into their day to day lives. We would also expect the team to feed back customer insight to the product team, to help improve product/add new features. Lastly (and most importantly), we expect the team to up sell / cross sell Houzen products to the customers over time.
Since customer orientation and team dynamics are so important for us, we would like to hear real life stories from you where you served difficult customers, led teams (professionally or in school/undergrad etc), played competitive sports, or in general led yourself or your team towards winning (goals)!
Personality attributes (we like to see): Undying ‘‘won’t give up at any cost’‘ attitude. Respects the ‘‘Customer is King’‘ philosophy. Has an ‘‘eternally optimist’‘ view on life. Loves learning new concepts and solving problems, and won’t leave the drawing board till the problem is solved. Is excited about building a global business (and rewrite the rules of an old fashioned industry). Wants to potentially build a business themselves in future. Role specific needs: If you have the above, you will learn the rest pretty quickly :-)
Offer: Competitive base salary + uncapped bonus (on sales), Employee Shares Scheme (to be discussed post 12 months completion)
Fast career progression to leadership: Extensive mentoring from a very strong leadership. Opportunity to be a part of changing an entire industry. Fast promotions (our first employee went from intern to leader and shareholder in two years) Lean Sigma training and certification: All employees receive LSS training and certification
***Please note, we can't currently provide visas, so we can only offer this opportunity for those with the right to work in the UK.***