Who are Opensignal?
Opensignal, a mobile analytics company, is the global standard for measuring real-world mobile network experience. Using billions of measurements collected 24/7 from tens of millions of smartphones, we analyse real-world mobile network experience at the largest scale and frequency in the wireless industry. We believe measuring how the network performs directly through users’ eyes is key to building better wireless networks. Our insights are used across the industry by mobile operators, telecoms regulators, equipment manufacturers and analysts. We have done business across six continents and have driven press headlines in 80 countries, in an industry impacting the lives of billions around the world.
Founded in 2010, Opensignal is a high-growth global company harnessing the power of mobile technologies and big data analytics to redefine how the mobile industry measures network performance. We’re part of the Global Telecoms ‘Power 100’, TechCity Future Fifty, and backed by an impressive portfolio of investors.
We're headquartered in London, UK, where you’ll find most of our employees, who we like to call 'Opensignalers', but the teams you'll work with are global. A truly international team, we work across four continents, and represent over 25 nationalities.
Find out more by visiting our website
Purpose of the role
Opensignal’s business is built on data. As a key member of our Data Science team, you will be consistently creating new metrics and analysing, interpreting and reporting them to quantify the quality of mobile network operators around the globe.
The Data Science team are architects of numerous data-gathering and interpretation initiatives. For example, in the last year alone we released a voice experience metric, a video experience metric - a first in the industry - and we continue to design new measurements that are key to analysing the experience of mobile customers.
You will model scenarios for producing new metrics as suggested by our Product teams or business stakeholders. You will need to think carefully and laterally, examining possible solutions but always questioning if there is a better way of doing things. It's a process of iteration to get to the solution, supported by the wider technology teams.
Apart from designing new metrics, there is the work associated with collecting billions of data points every day, from our Apps and third-party Apps. A critical aspect of the team is to ascertain the quality of incoming data, understand likely causes of anomalies, build rules that sanitise the data, perform statistical analysis for our Marketing and Sales teams or external clients, and build tools that automate our Data Science analyses.
You will also get exposure many other parts of the business, working and collaborating closely with our Data Engineers, Android & iOS Engineers, QA Engineers and our Product and Program Management functions.
As a Data Science Analyst, you will be responsible for
- Creating big-data analyses that become new metrics and dashboard analytics for our mobile network clients
- Designing and implementing internal dashboards and analytics that explain our metrics development and provide actionable insights for customers
- Creating ad-hoc or automated analyses and developing effective models to evaluate the quality and integrity of raw data and client deliverables
- Designing and suggesting product analytics, and recommendations and influence the direction of the product development within cross-functional groups
- Working cross-functionally with Mobile, Engineering & Product members to create improvements in the tools and techniques to help scale your data science analyses and teams