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Head of Partner Sales
at CitizenLab

go back to Sales Jobs
  • Bruxelles
  • fulltime
  • €60000 - €80000 per year

Do you want to help shape local democracies for the digital age? Are you looking for an international and fast-paced yet collaborative environment to thrive in?

You have come to the right place.

CitizenLab is a Brussels-based social impact scale-up that aims to improve democracy for the digital era. The SaaS platform is already being used by 125 cities and municipalities in 8 different countries, facilitating two-way communication between local governments and its citizens. Since it was founded in 2015, CitizenLab gave 250.000 citizens a direct voice in local politics and got recognized as 'Best Social Impact Startup in Europe'. After recently having raised a significant funding round, CitizenLab is looking for mission-driven talent to join on its mission to have 2,5 million citizens actively participate via its e-democracy platforms in cities all over the world.

Head of Partner Sales at CitizenLab

As Head of Partner Sales, you will be responsible for driving sales through a growing network of value-added resellers. We successfully implemented this new channel last year in countries such as Chile and Denmark, and this role is key for our organisation to accelerate our international expansion in new markets. 

  • Work with internal stakeholders (Direct Sales, Marketing, Customer Success, Support, Product, etc) to ensure partners have everything they need to successfully resell. 
  • Identify, recruit, onboard new partners within assigned territories.
  • Proactively help partners hit their goals by managing the sales pipeline of partners, forecast monthly sales and identify new business opportunities.
  • Create demand using tools like marketing collateral, campaigns, webinars, events.
  • Coordinate with partners to create and execute business plans to meet sales goals.
  • Educate partners about our product portfolio and complimentary services offered.
  • Develop process improvements to optimize partner management activities.
  • Travel to customer and partner sites on a regular basis. 


What do we expect from you?

  • 3+ years of experience and proven track record working in business development, (partner) sales, consulting, or similar.
  • Experience working in the public sector. It’s a big plus if you have established relationships with potential partners.
  • Excellent interpersonal skills and an ability to build strong relationships with partners.
  • Enthusiasm, humour, empathy, and the ability to convey this through phone, email and in-person communication.
  • Hungry to learn and teach. We invest heavily in making each other better.
  • Bias towards immediate action and results. You’ve got to love measuring your own progress.
  • Willingness to take responsibility and accountability that comes with the autonomy in the role of Head of Partner Sales.

Eagerness to learn, talent, and enthusiasm are more important than ticking the boxes though. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.


What can you expect from us?

  • Unlock your full potential and have an impact at scale. We're daily working with +125 governments to connect them to their citizens.
  • Become a key factor in our rapid transition from startup to scaleup. We're in an exciting, rapid-growth phase.
  • Work in a fast-paced, collaborative and supportive environment. Right in the heart of Brussels.
  • Be part of our dynamic and international team. We organise many team activities and go for lots of spontaneous after-works... which inevitably turn into political discussions after two beers—that's an interest we all share. :)
  • Informal work vibe with open communication and full transparency on results. We're in it together.
  • Participate in inspiring team lunches, bi-quarterly strategic town halls, or bi-yearly off-site team retreats.
  • Receive a competitive salary package, incl. perks such as 26 paid holidays, your own laptop, flexibility on working from home, and more.

CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply.

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