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  • London
  • fulltime
  • ₤21000 - ₤24000 per year
  • -

We are seeking an enthusiastic and out-going individual to fill the role of the Building Host at 3Space International House in Brixton. As the Building Host, you are the face of the community; the first person our tenants and visitors meet as they enter the building, and you’re the one they seek out for support for operations, events and day to day admin needs. You will engage and help our community both face-to-face and online, and support the Community Manager with running the social media channels and writing the monthly newsletter. 

Responsibilities of the role include:

  • High standard of reception and hospitality; greeting tenants and managing building visitors
  • Creating engaging copy for the building newsletter, liaising with tenants and the wider Brixton community about exciting upcoming events and opportunities
  • Assist the Community Manager with the running of the building’s social media accounts
  • Receive and organise post and deliveries for building residents
  • First point of call to respond to tenant enquiries and complaints, and liaising with contractors 
  • Supporting with data collection for compiling reports
  • Assist the COO in the ongoing building improvements program
  • Helping with the coordination of events, including space configuration and preparation
  • Managing bookings of the event space

Person specification 

  • Preferably Lambeth based, with a keen interest in the Brixton community
  • Experience in a previous customer focused role a plus (retail, service or receptionist role)
  • An ability to deal with a variety of questions in a friendly and enthusiastic manner
  • Awesome customer service - you remember names and go out of your way to help our tenants 
  • You take pride in the space and make sure 3Space always looks its best 
  • A proactive problem-solver who is able to adapt to an ever-changing environment 
  • Highly organised with attention to detail with strong administrative skills 
  • Excellent communication skills 
  • Experience of using a range of social media channels
  • Good IT skills eg Google Docs, Microsoft, Canva etc
  • Friendly, personable and outgoing manner
  • An interest in meanwhile use, regeneration and sustainable cities

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