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  • London
  • fulltime

ABOUT THE ROLE
Our vision for data is that ultimately data will be the engine that informs decisions at FutureLearn, future-proofing decisions, helping the organisation act, and providing visibility across all aspects of our business.

Our goal is to rapidly improve our data set-up and data delivery within FutureLearn, with the Director of Data being an integral part in helping us to improve governance, standardise KPIs, support & develop dashboards, derive actionable and critical insights from data, and sustain and develop our platform.

In addition we wish to develop further the way in which we derive value from this data for partners by surfacing this to them in an easy to access tool, on the same principles as we do for internal users. This role will provide overall leadership for our Data Insights & Platform team under the Director of Strategy

ABOUT US
FutureLearn is a leading social learning platform with over 10 million users globally. FutureLearn uses design, technology and partnerships to create enjoyable, credible and flexible short online courses, microcredentials, as well as undergraduate and postgraduate degrees, with a strong social learning USP. It partners with over a quarter of the world’s top universities, as well as organisations such as Accenture, the British Council, Raspberry Pi and Health Education England. It’s also involved in government-backed initiatives to address skills gaps such as The Institute of Coding and the National Centre for Computing Education.

FutureLearners live and breathe the company values and have a strong connection with our purpose, to transform access to education. We offer lots of flexibility, competitive benefits and a cool work environment. At FutureLearn, we look after each other.

KEY RESPONSIBILITIES

  • The Data Director will hold accountability for how we collect, structure and use our data across the organisation.
  • Your team will be responsible for growing the value of our data (as measured by quality, governance, trust, accessibility) and so deliver the data products that we need to achieve our goals.
  • As the “data product owner”, you will act as a single point of contact and accountability for data as a strategic asset within our organisation.
  • You will be the primary client of the data engineering team, who will work to deliver your priorities, while maintaining a line into the Tech org to understand and align data to platform changes.
  • You will provide leadership to the business on the most effective use of data both now and in the future, to help FutureLearn grow.
  • Single point-of-contact / point-of-accountability: As the “data product owner”, act as single point of contact and accountability for data as a strategic asset within our organisation.
  • Talent development: Establish and mentor the Data Insights & Science team so that they have the capability required to execute. Support, educate and inspire the adjacent teams and so create the capabilities and behaviours that are necessary for data to be approached as a strategic asset.
  • Leadership of the data solution: Shape and build consensus around the data product vision, strategy and roadmap.
  • Stakeholder management: Elicit strategic business priorities from the various business customers, so that we have a unified and coherent understanding of how the organisation will gain business value from our data product.
  • Business analysis: Define and maintain a consolidated, granular backlog of the business need, the delivery of which will unlock this business value. Ensure that this backlog is underpinned by business analysis that has been completed to an appropriate standard (i.e., glossary, business concept definition, workflow mapping, org mapping).
  • Data Science: Define and develop the insight generation and product development output of the Data Science team, to assist them to prioritise and deliver actionable business value
  • Prioritisation and project management: Prioritise the business need to ensure that we are first delivering those capabilities with greatest impact, lowest effort, and least dependency.
  • Delivery focus: Ultimately, ensure that the data product is fit-for-purpose to business need by working closely with all stakeholders, applying a multi-disciplinary skill-set coupled with subject matter expertise, and raise/escalate items rapidly to ensure that the programme remains on-track.

Requirements

The right candidate will bring a multi-disciplinary skill-set to include:

  • A deep understanding of the data domain, including data governance, data architecture, data modelling, data engineering, data delivery, and the role of data to enable analytics, reporting and business intelligence.
  • Delivery experience within a fast moving, consumer-orientated organisation.
  • Product management experience, capable of defining the “data as a product” vision, and to execute effectively alongside a team of engineers and analysts
  • Excellent written and verbal communications skills, with strong interpersonal and influencing capabilities
  • Experience with rapid development methodologies, e.g., Agile, SCRUM, Kanban
  • Highly attentive to detail, with a structured problem-solving approach. Experience writing clear business requirements documentation
  • Experience handling multiple projects and priorities, managing timescales and delivery across a technical, cross-functional teams

Benefits

We offer a competitive package, great working environment and lots of flexibility. All FutureLearners are currently working from home.

APPLICATIONS
Please use our online form by pressing 'Apply for this job' below, including your CV and a cover letter telling us why you'd like to come work with us. Don’t forget to include your salary expectations.

RECRUITMENT PROCESS
Please contact jobs@futurelearn.com if you require any reasonable adjustments or alterations to be made, to support you through the recruitment process.

Closing date for applications will be Friday August 14th.

DIVERSITY STATEMENT
We value all the great benefits that diversity brings and encourage everyone to bring their whole self at work, regardless of gender, religion, ethnicity, sexual orientation, age or disability.

We encourage freelancers and people who have been made redundant as a result of COVID-19 to apply for opportunities at FutureLearn. We believe that in these difficult times, good employers have to rise to the occasion and play their part in the community. At FutureLearn, we take care of each other.


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