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Senior Production Manager
at Gousto

go back to Customer Support Jobs
  • London
  • fulltime

About Us

Gousto are on a mission to become the UK's favourite way to eat dinner!

Delicious recipes, precise ingredients & a dollop of adventure, delivered to your door. We have invested into our technology, data capability and our product to ensure the customer is at the heart of what we do. Every aspect of our business is powered by our passion.

Whether it is innovation through our recipe development, building algorithms to optimise our recipe box journey or devising strategies to reduce plastic and food waste. All our teams play a part in our amazing growth in the UK!

Our DREAM? To be the most-loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It’s an incredibly exciting time to join our team!

With a new Spalding factory opening towards the end of this year, the Senior Production Manager will have responsibility for Production, 24/7.

Managing a team of Production Managers, Supervisors & Team Leaders, you’ll champion continuous improvement and best practices.

You’ll analyse data to drive performance and get to the bottom of issues whilst implementing robust corrective actions with H&S being a priority.

The role is based in Spalding, where all our boxes start their journeys. Our current Spalding site holds the operations team, the logistics team, the food tech team, and even more of our customer care team.

What’s it like working at Gousto?

All of us are responsible for the success of Gousto. Our guiding values - dream, deliver and care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with.

Our Values

Dream

Be confident in your curiosity: think big, aim high and respectfully stand up for what you believe in.

Deliver

We look for effective answers that will have a real impact, take initiative to solve problems and have a healthy impatience for change.

Care

We care about our colleagues, customers and suppliers - they are key to our success - and about where our food comes from, the quality of our ingredients and our impact on the environment.

  • You have previous experience in leading large teams, ideally across a 24/7 shift pattern.
  • Ideally you’ll come from a fast-paced food background.
  • You’ll have a background in introducing the right procedures & best practices in order to maximise efficiency and performance.
  • You have a keen eye for detail, ensuring you thoroughly root cause issues to ensure robust corrective actions are developed, implemented and embedded.
  • You’ll know how to motivate your team in the right way, building camaraderie and trust rather than a ‘carrot & stick’ approach.


Whether it is creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto.

We are committed to equality of opportunity across our organisation. At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner.


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