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Junior Technical Coordinator
at Gousto

go back to Customer Support Jobs
  • London
  • fulltime

About Us

Here at Gousto, we are on a mission to become the UK's favourite way to eat dinner!

Delicious recipes, precise ingredients & a dollop of adventure, delivered to your door. We have invested into our technology, data capability and our product to ensure the customer is at the heart of what we do. Every aspect of our business is powered by our passion.

Whether it is innovation through our recipe development, building algorithms to optimise our recipe box journey or devising strategies to reduce plastic and food waste. All our teams play a part in our amazing growth in the UK!

Our DREAM? To be the most-loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It’s an incredibly exciting time to join our team!

Junior Technical Coordinator

We have an opportunity within Food Proposition for a Junior Technical Coordinator to join our Food Process team, based in Shepherd’s Bush, London. In this role, you’ll be working alongside our existing Junior Technical Coordinator, managing our recipe library and helping to make our kitchens even safer with the support of the Food Process Manager, and working to drive development of these processes with an array of stakeholders.

Our successful Menu & Market Tribe are building a world-class way of displaying, personalising and merchandising our recipes to ensure maximum customer excitement and enjoyment, and evolving the way we manage our recipe library is a key part of that.

If you’re a naturally organised, detail-focused problem solver who enjoys the excitement of a fast-paced environment, you will fit right in.

Core Responsibilities:

Recipe Card Creation and Amends

  • Undertake the thorough checking of recipes before they go into production as ‘recipe cards’.
  • Serve as the point person for amends to recipe cards.
  • Support our ingredient swap process.
  • Support Recipe Development team with related Food Process recipe success metrics.
  • Raise awareness and compliance on food safety, allergens and nutritional information.

Food Safety

  • Coordinate day to day activities to deliver food safety improvements.
  • Record routine safety and technical checks in the NPD and EPD process.
  • Validation of cooking standards for both specific methods and ingredients.
  • Operate in a safe working manner and support the business on continuous improvement relating to health and safety.
  • Raise awareness and compliance on food safety, allergens and nutritional information.
  • Highlight potential compliance issues promptly through internal auditing and help to implement solutions.
  • Maintain a testing & calibration schedule to verify food safety compliance.
  • Ensure calibration of measurement equipment in accordance with schedules and procedures.

AOB

  • Assist the Food team in day-to-day activities to support Gousto on our mission to become the UK's favourite way to eat dinner!

Key Stakeholders:

You will work closely with your team as well as having key stakeholders across Gousto, including:

  • Recipe Development
  • Food Technical
  • Planning
  • Digital Product

The Food Process team has grown from 1 to 5 people in a short period of time and taken new responsibilities. Gousto is making huge investments business wide and the team will keep on growing! This will provide opportunities for furthered career growth and learning.

Requirements

Who you are/experience required:

  • Proven experience in process development/food technology/administration and aspirations to progress this further
  • Strong organisational skills
  • Ability to work to short deadlines and fast turnaround times on a number of projects at any given time
  • Excellent attention to detail
  • Good time management skills
  • High level of written and spoken English
  • Clear communicator
  • Takes responsibility for managing the standard and quality of own output

Nice to haves:

  • Specification checking experience
  • Experience of working within an administration role or technical based role
  • Educated to at least HND/HNC level in a food related subject

What’s it like working at Gousto?

All of us are responsible for the success of Gousto. Our guiding values - dream, deliver and care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with.

Our Values!

Dream

Be confident in your curiosity: think big, aim high and respectfully stand up for what you believe in.

Deliver

We look for effective answers that will have a real impact, take initiative to solve problems and have a healthy impatience for change.

Care

We care about our colleagues, customers and suppliers - they are key to our success - and about where our food comes from, the quality of our ingredients and our impact on the environment.

Benefits

At Gousto we are constantly looking to evolve our benefits for our people. Employees at Gousto are the key ingredient to our success and growth!

**We are currently remote working due to COVID-19. As lockdown measures begin to ease across most parts of the UK, our Environment Team has been busy reviewing how we could fully reopen our offices, and what additional safety measures we would need to implement to keep our people safe.**

Our offices are ergonomically tested for comfort, noise levels and ensuring we have different spaces to collaborate in. Not to mention daily coffee, tea, fruit and ice creams (vegan options too!). We have weekly Friday socials ranging from team updates, birthday celebrations, meet ups and more! Soft drinks, beer, wine and more snacks included! (Well we do love food)

Ping pong, gaming events, running clubs to pub clubs, wellbeing days and quarterly people events are just a few of the initiatives in place.

All Gousto employees are offered a benefits package of:

  • 25 days holiday (plus bank holidays) - You can buy up to 5 days extra holiday!
  • A holiday day added each year (up to 30 days)
  • 40% Gousto discount
  • Your first Gousto box FREE
  • 25% Gousto discount for friends and family
  • Gousto Academy training courses
  • Free food & recipes from the test kitchen
  • Gousto stash - hoodie, notepad, mug

For the full Gousto list of benefits just get in touch and we can share all the details!

Equal opportunities

Whether it is creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto.

We are committed to equality of opportunity across our organisation. At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner.

Go Gousto!


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