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Front of House
at Gousto

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  • London
  • fulltime

About us

Gousto is the UK’s leading recipe box company delivering precise ingredients, delicious recipes and a dollop of adventure to thousands of homes across the UK.

As one of Europe’s fastest growing independent companies, you’ll be part of an exciting, expanding team and trailblazing company.

Food and tech is at the heart of what we do. Using industry-leading technology, we’ve connected over 6 million people to delicious food so far. By 2025 we’ll have delivered 400 million delicious meals to dinner tables across the country... and we’re only just getting started.


Join us and let’s dream big and deliver bigger.

Unbox possibility.


Who you are

A highly organised and efficient person, esponsible for ensuring the best employee and visitors’ experience by providing support to the Office and Environment Manager.



What you’ll do

  • Be the initial point of contact and provide a seamless front of house service for all guests - meeting & greeting all visitors and candidates including checkin/out and completion of audit procedures as required
  • Be a communication guru ensuring a free flow of information between front and back office
  • Provide support for all in-house company events
  • Fully manage the reception; ensuring this area and the office are impeccably presented at all times, escalating any issues.
  • Daily restocking of kitchen, stationery and office supply cabinets
  • Order stationery, supplies and furniture
  • Accountable for office expenditure and use of our ordering system
  • Implement and maintain procedures/office administrative systems, constantly searching for ways of improving efficiency.
  • Manage our fob/access system

Your skills

  • Good communication skills and a great attitude
  • A friendly, professional approach
  • Flexibility to take on additional tasks as and when required
  • Customer focused, always delivering the best service
  • Organised, able to work accurately and with great attention to detail
  • Approachable, confident, with great interpersonal skills and a can-do attitude
  • Tech savvy, comfortable using Google apps
  • Able to work as part of a team and independently.
  • The patience to deal with everyone in a professional manner
  • Exceedingly adaptable and able to prioritise in fast paced environment, and problem solve when needed
  • Ability to work in a high-pressure environment

Extra skills we’d love

  • Previous office-based, secretarial or customer-facing work experience is essential


Our Culture

You’re a confident self-starter, able to juggle multiple projects in a dynamic, exciting and entrepreneurial environment. You’re initiative and a problem-solver with an eagle eye for detail. You’ll consistently go the extra mile to apply and achieve a high standard across everything you do.

Dream - Today’s good is tomorrow’s mediocre. We’re always looking for ways to improve Gousto, our team and ourselves.

Deliver - We understand where we can add the most value and obsess about making improvements every day.

Care - We can only achieve big things by working collaboratively. We respect different people’s skills, experience and points of view. We work as one team.



The Benefits

  • Holidays - 22 days of holiday (plus bank holidays) increasing by a day each year up to 25 days
  • Option to buy up to 5 additional days of annual leave
  • Discounted Gousto boxes - 40% staff discount on Gousto boxes and 25% for your family and friends
  • Coffee/ Tea, fruit and ice cream provided every single day to keep you fresh
  • Gym Membership
  • Childcare vouchers
  • Cycle to work scheme
  • Quarterly team socials and mixed team events



Our Team

Equal opportunity is hugely important to us, across all areas of Gousto. Currently in our team there are over 20 nationalities and it’s deeply important to us to have all genders represented in all functions and levels. We treat all individuals in a fair and equal manner and in accordance with the law regardless of age, disability, gender, pregnancy and maternity, marital status, race, religion or sexual orientation.


COVID-19 considerations:

This role is in a factory office with daily interaction with employees and minimal physical interaction with the public. Our offices are exceptionally clean. Most office based staff are working from home, but this role requires working in the office.


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