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Head of People (Fulfilment)
at Gousto

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  • London
  • fulltime

About Us

Here at Gousto, we are on a mission to become the UK's favourite way to eat dinner!

Delicious recipes, precise ingredients & a dollop of adventure, delivered to your door. We have invested into our technology, data capability and our product to ensure the customer is at the heart of what we do. Every aspect of our business is powered by our passion.

Whether it is innovation through our recipe development, building algorithms to optimise our recipe box journey or devising strategies to reduce plastic and food waste. All our teams play a part in our amazing growth in the UK!

Our DREAM? To be the most-loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It’s an incredibly exciting time to join our team!

This is a really exciting opportunity to be part of our incredible People journey. As our business grows our People function is also growing and maturing.

We are looking for a world-class people leader who will manage and lead the People Partner team across our factory sites. Reporting to the Chief People Officer you will be leading a team of 4 People (Business) Partners based on each site, to ensure that they partner with each General Manager to provide a high level of support to the business and employees so we can continue to provide great employee experience as we scale.

To be successful in this role, you will be passionate about building an industry leading People function, which delivers great benefits for both the business and our teams. You will have done similar in the past and be able to bring a toolbox of experience to build out this new function.


Requirements

Core Responsibilities:

  • Translate business strategy into a Fulfilment People Plan (culture and change programmes; recruitment and retention strategies; and remuneration and reward) in partnership with the Operations Leadership Team to create a culture where outstanding talent thrives.
  • Act as a trusted business advisor by building relationships with the leaders and colleagues within Fulfilment.
  • Provide leadership and direction to People Partners to work with site leadership teams to build effective and high performing teams and structures within defined cost bases.
  • Develop and implement legal compliance strategy for the Fulfilment function.
  • Provide insight, facilitation and project leadership to enable the scaling of Fulfilment through hyper growth.
  • Lead organisation design, organisation development and organisation effectiveness strategies within Fulfilment.
  • Develop the Reward strategy for Fulfillment which supports the Reward strategy for the business.
  • Analyses trends and metrics as they apply to Fulfilment, develop proactive plans & act upon them to further support business objectives and the people strategy.
  • Together with business leaders create a culture which is open and connected and which expects the highest standard of behaviour and ethical conduct throughout Fulfilment.


About you:

Behaviours

● You simplify HR by reducing complexity & waste

● You make data driven, evidence-based decisions

● You are solutions orientated

● You prefer small, empowered teams that give autonomy and purpose

● You consider the outside world / strategic setting

● You are a culture champion

Experience

● You have considerable experience in leading people, talent, or progressive HR roles

● You have leadership experience at high-growth fulfillment operations (industry desirable but not essential).

● You have a track record of improving people operations in a product-centric, digital company (desirable but not essential)

● You have experience delivering cross-functional change

● You have built and developed a world-class People Operations team that creates a tangible impact on our business and people

  • CIPD qualifications a benefit but not essential

Skills

● You can communicate effectively and build lasting relationships with a

wide range of stakeholders

● You can define and deliver a vision

● You can anticipate future needs and opportunities

● You can inspire a team

Benefits

At Gousto we are constantly looking to evolve our benefits for our people. Employees at Gousto are the key ingredient to our success and growth!

Our offices are ergonomically tested for comfort, noise levels and ensuring we have different spaces to collaborate in. Not to mention daily coffee, tea, fruit and ice creams (vegan options too!).

All Gousto employees are offered a benefits package of:

  • 25 days holiday (plus bank holidays) - You can buy up to 5 days extra holiday!
  • A holiday day added each year (up to 30 days)
  • 40% Gousto discount
  • Your first Gousto box FREE
  • 25% Gousto discount for friends and family
  • Free food & recipes from the test kitchen
  • Gousto stash - hoodie, notepad, mug

For the full Gousto list of benefits just get in touch and we can share all the details!

Equal opportunities

Whether it is creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto.

We are committed to equality of opportunity across our organisation. At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner.

Go Gousto!

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