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Account Manager
at Pollen Technologies

go back to Customer Support Jobs
  • London
  • fulltime
  • ₤30000 per year

£30k + Share options package 

Who are Pollen? 
Pollen offers a whitelabel banking and payments platform to businesses that want to offer financial products and services, but don’t want the complexity or overhead of regulation and technology. 

Our customers include: managed service providers, global accountancy practices and even a decentralised stock exchange. 

The Role
Working with enterprise businesses, we are looking to provide a high level of personalised service and account management, we refer to our customers as partners. 

The role will initially involve some pre-sales work as well, and taking ownership of our CRM. Building relationships from the first meeting to post-sales and customer success management. Working closely with our CCO and CEO to help create structure and processes. 

We are currently at the stage where our model is starting to scale, it’s an exciting time to get involved, with lots of opportunity to grow within the business. 

Our UK office is near London Bridge (closed temporarily), with the role being initially remote. 

CRM management 
Online product demos 
Documenting / process creation 
Customer success levels / Making sure customers needs are met 

Type of person who would be ideal
Organised, self-starter, accountable and possessing the ability to flourish in a challenging, fast-paced, professional environment with frequent shifts in priorities, as business needs dictate. 

- Confident but listens 
- Good at building and maintaining relationships 
- Great communication skills, both written and verbal 
- Understanding and interest in technology 

Application process
To apply, please send us your full CV and a covering note on what interests you about the role and why you would be well suited (150 words max). 

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